Frequently Asked Questions
Q: What’s the most important thing I can do to keep my system running smoothly?
A: It is important to regularly replace your air filter, a relatively simple process even for those who are not mechanically inclined. Handy homeowners can also help care for their system by changing their oil filter, remembering to first flip the switch that turns the furnace off, and to shut off the valve that controls the flow of oil from the tank.
Q: Why do I need professional annual maintenance for my oil furnace?
A: Annual maintenance helps prevent breakdowns and keeps your system running safely and efficiently (saving you money on fuel costs). Plus, getting annual maintenance is not just our recommendation, it comes from the manufacturers and is required to stay in compliance with the terms of your warranty.
Q: How long will my oil furnace heating system last?
A: It varies, of course, but the average life span of a mid-level quality oil furnace is approximately 15-17 years with regular filter changes and annual maintenance. In some new construction projects where the emphasis is on keeping costs to a minimum, the less-expensive systems chosen may have a shorter lifespan, averaging 10-12 years.
Q: If my heat exchanger needs to be replaced, does it make more sense to get a new furnace?
A: A damaged heat exchanger is one of the most common oil furnace problems, and one of the most serious because it can can compromise your entire system and heighten your risk of exposure to carbon monoxide. Replacing one can cost several thousand dollars. But depending on the age of your system, this can be a bit like putting a new engine in a car with 150,000-200,000 miles on it. Each system must be evaluated on a case-by-case basis. The good news is that our experienced technicians, the most well-trained in the industry, will always keep you in the know about what they discover, what your options are and how much repairs will cost.
Q: How do I know the heating technician is really looking after my best interests?
A: The responsibility of being invited into your home to repair or maintain your heating system is one that we take extremely seriously. Not only do we operate a state-of-the-art training center where our technicians receive up to 150 hours of specialized training every year, we also thoroughly vet them and train them to approach each service call with the utmost professionalism, courteousness and care. You can also be sure that our technicians will always be friendly and helpful when it comes to explaining their findings so you can fully understand the issue and get answers to all your questions.
For more information about furnaces and boilers, check out this informational page from the U.S. Department of Energy and this Energy.gov infographic.
As always, please don’t hesitate to contact us to schedule a repair or to talk more about the importance of getting regular maintenance for your oil furnace heating system!
For the highest quality plumbing, heating, cooling, and electric service, Just Call Heritage! Our local HVAC technicians and licensed plumbers and electricians will show up on time, listen to your needs, diagnose your situation, explain their findings, and present you with options and pricing before doing any work. Our specialists respect your home by wearing shoe covers, putting down drop cloths, and thoroughly cleaning their work area before they leave. What’s more, we back everything with our 100% Satisfaction Guarantee!
For heating repair, service, and maintenance in NH & MA, just call Heritage! We offer plumbing, heating, cooling, and electric repair, installation, and maintenance to residences in New Hampshire and northern Massachusetts. We routinely install, repair, and maintain oil and propane fired furnaces, boilers, hot water heaters, central air conditioning units, Ductless AC units, and mini splits, as well as perform all of the necessary plumbing and electrical repairs, installations, and services you would come to expect from a trusted local plumbing and heating company. We service the needs of residents throughout NH and MA, including those from the Hampshire areas of Manchester, Concord, Nashua, Salem, Derry, and Portsmouth. We also serve homeowners in northern Massachusetts including Chelmsford, Wakefield, Westford, Winchester, and Woburn. Town not listed? Don’t worry. If your home is within driving distance of these towns and cities, rest assured we have you covered! If you are ready to schedule an appointment, please call 603-668-4438 (NH) | 978-252-4800 (MA) or click here to schedule online. Problem solved!