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Water heater being installed

Water heaters are used for more than hot showers every morning. Anytime you need hot water in your home — from the kitchen sink to the washing machine — your water heater makes sure it gets delivered reliably throughout your home. You may not realize how important it is until it stops working.

If you are facing issues with your water heater, ranging from hot water running out too early to a longer wait for your water to heat up, Heritage should be your first call for repair services. Our technicians are trained on the latest hot water systems, giving you assurance that your issue will be diagnosed correctly the first time, potentially preventing a bigger issue. We can also install a new water heater, work with tankless heaters, and design whole home water filtration systems.

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FAQs

  • Why Should I Call Heritage for Water Heater Repair and Maintenance?

    Why Should I Call Heritage for Water Heater Repair and Maintenance?

    Regardless of how old they are, water heaters are a critical part of your home comfort systems – meaning they will benefit from regular maintenance and repair. The top reasons to have Heritage inspect your water heater include:

    Saving money: Investing in regular maintenance now can prolong the life of your water heater, resulting in major cost savings over time. Taking care of your unit today can prevent major repairs, or needing a full water heater replacement before it reaches the full life expectancy.

    Reduce risk: Ordinary contaminants in your water can collect in your water heater, making it work harder over time. Sediment, corrosion, or debris can leak into your hot water, making contact with your skin and dishes over time – potentially putting your family in harm’s way.

    Improve efficiency: Improperly maintained water heater systems work harder to provide hot water, resulting in more breakdowns and increased energy bills. Getting regular service can help you save money by keeping your system working at its best throughout the year.

    Avoid bigger repairs or replacement: Without regular service, the components of your water heater will break down and wear out, forcing you to make costly repairs or get a whole new system. Regular preventative maintenance can find issues before they become major problems in the future.

    When you call Heritage for water heater service, our technicians will come to your home on your schedule and arrive on time. We’ll inspect your unit for sediment build-up, corrosion issues, leaks, and other potential problems.

    Should our techs find problems beyond regular maintenance, they will be transparent about the issues you could be facing. You will also get a plan for repairs, or recommendations on new systems if a full replacement is needed. We’ll also take the time to answer all your questions, provide clear pricing that is easy to understand, and make sure you have all the information you need to determine the best way forward for your family.

  • The Most Common Issues for Water Heater Service

    Regular water heater maintenance is key to prevent bigger breakdowns in the future. If you’re noticing any of these common issues, it might be time to make the call to Heritage:

    • Pooling water under the heater unit or water running from the sides. This could mean there’s a leak in the heater and could cause indoor flooding if not addressed quickly.
    • Hot water that isn’t as hot as it once was. Unless the temperature setting on your unit changed, cooler water could mean there’s something wrong with the heating element or other internal systems.
    • Hot water that runs out sooner than normal. While running out of hot water happens from time to time, running out faster indicates something might be wrong with your unit. One service call can help you discover what’s going wrong and make a plan to fix it.
    • Abnormal sounds from your water heater. If you hear sounds coming from your unit or hear noises when it runs, it could be the result of sediment buildup. Our technicians can find it and work to remove it.

    If your water heater is leaking, call a technician immediately. A leaking water heater is an emergency situation and could end up causing water damage to your home’s floors, walls, and possessions.

Trust Heritage for All Your Water Heater Services

When your water heater breaks down, you deserve to have fast and reliable service to get your home back on track. When you call Heritage for a service call, our technicians will inspect the problem and provide you with upfront pricing and expert customer service. We’re here to help you make the most of your water heater, whether it’s a quick repair or getting a whole new system installed.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Complete Care Plan

With Complete Care, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Water Quality Test*

Basic in-home water test only. NH & ME Residents ONLY

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Other testing available upon request. Cannot be combined with other offers or discounts. Expires 7/31/25

$50 OFF

ANY Repair*

Must be over $200 value.

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Cannot be combined with other offers or discounts. Expires 7/31/25

$150 OFF

Water Filtration System*

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Cannot be combined with other offers or discounts. Expires 7/31/25

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What Our Customers Are Saying

Todd did a great Job installing electrical outlet for the dryer. Very personable and professional, would recommend him every time. He also showed me how much space I had left on my breaker panel for future use. Thanks Todd!

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Nip Tanner

Nip Tanner

July 3, 2025

Great work and done quickly.

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Ernie Gabriel

Ernie Gabriel

July 3, 2025

The service provided was exceptional, encompassing the entire process from initial appointment scheduling to the completion of the work. Elijah demonstrated punctuality, professionalism, and effectively addressed our requirements. Furthermore, the same-day service delivery was greatly appreciated. We are highly satisfied with the service and commend the team’s performance.

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Penney Small

Penney Small

July 2, 2025

Bryce was very professional, courteous, friendly. He kept us informed about when they will be here, what he was doing, how long they will be. Showed us all the work that was done, and how everything works. Answered all our questions. Very exceptional service. Would recommend to anybody. So very pleased!

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Debra MacKay

Debra MacKay

July 1, 2025

Very knowledgeable and efficient staff. Provided me with great future maintenance tips.

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patrick quinn

patrick quinn

July 1, 2025

I was very pleased with the efficient service today!

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Bruce Dobkowski

Bruce Dobkowski

July 1, 2025

Friendly and competent and they were careful. Good job.

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Eric Evans

Eric Evans

June 30, 2025

Technicians were booked promptly for service and came in the time window and assessed, diagnosed and managed the problem with our heat pumps quickly and thoroughly informed us along the way of what was needed, the cost and tips to maintain better moving forward. We are grateful and thankful for their service. We will be working with Heritage moving forward for all our heat pump needs!

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Kristen Hoglund

Kristen Hoglund

June 26, 2025

Well trained technician

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kirk plender

kirk plender

June 26, 2025

Called on a Thursday with an active leak…actually a drip…found by luck on the cellar floor. Vinny showed up less than 24 hours later, and after diagnosing the issue found the problem. It wasn’t what I thought, but his perseverance paid big time dividends. On a Friday early evening Vinny made a trip to a Home Depot 30 minutes away, and when he returned the problem was solved in 30 minutes. Heritage upgraded our electrical system from 100 amp to 200 amp, and installed a whole house generator for us during the winter, so we were very familiar with the company. I can’t say enough good things about their workmanship, their customer service, and their professional employees. I would be pleased to have Vinny come back should the need arise. He was great!! Dean Wolfahrt 115 Payeur Circle Sanford, ME. 04073

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Dean Wolfahrt

Dean Wolfahrt

June 21, 2025

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Whether you need routine maintenance, repair, or new installation – we have you covered. 

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