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Our Lifetime Warranty & Guarantees

Our Guarantees

When you call Heritage, you not only get our warranty benefits but also the peace of mind that you called the most reputable company in New Hampshire.  Our family has been proudly and professionally serving our communities for over 32 years.  If you’re not completely happy with our services, tell us.  We’ll do what it takes to make things right.

Cleanliness

Our promise to you is other than the quality solutions we provide, there won’t be a trace that we were ever in your home!  Our expert technicians will arrive in clean uniforms, organized trucks, and shoe covers to ensure your home stays tidy.  We’ll leave making sure the work area is as clean as we found it.

Customer First Lifetime Warranty & Guarantees at Heritage

Courtesy

We conduct personality assessments, drug testing, and criminal background screening to ensure our employees provide you a pleasant and trustworthy experience.  We guarantee your technician will be competent, safe, respectful, and friendly.

Upfront Pricing

We’ll perform a complete assessment of your issue and provide you a firm quote – and we stick to it even if the job takes longer or requires additional parts.  You’ll never pay more than what was quoted – giving you the peace of mind to make an informed decision before any work is started.

On-Time Arrival

You will receive both a three-hour appointment window to expect your technician and a thirty-minute call ahead to notify you of their coming arrival. If your technician does not arrive on time or provide this call ahead, we will credit you $50 towards your service.

Problem Solved

Our solutions are always intended to be long-term solutions. If the work we do does not live up to the expectations promised, we will do everything we can to fix the issue at no cost to you.  Just Call Heritage – Problem Solved.

Heritage Techinician in front on truck
Joanne Miller
Joanne Miller 5.0

Furnace cleaning. Good work.

Tyrone Shelton
Tyrone Shelton 5.0

Ken Hilton was very knowledgeable; he quickly diagnosed our toilet bowl overflow issue and proposed great options for a permanent fix.

Karin Goyette
Karin Goyette 5.0

Heritage Plumbing and Heating has been our go to professionals for years!! Always there when we need them! Always great service, great experience! A little pricier than other plumbers but it’s worth every penny!

Jesse Bolin
Jesse Bolin 5.0

A bad leak from a burst pipe flooded our pantry and basement overnight. Heritage was able to get a plumber out to my house that morning to assess and make the repair. Tom was excellent, and the experience was amazing. Thank you so much for helping us in ...our time of need! And thanks to Tom for being a great human being and plumber.Read More...

Erna Brown
Erna Brown 5.0

I have been using Heritage for 20+ years and have never been disappointed. Bob added to mr satisfaction.

Margaret Pilat-Roth
Margaret Pilat-Roth 5.0

AJ arrived promptly. He was masked and wore covers over his shoes. He was very efficient. After doing the maintenance check on the furnace, he went over it for me.

Greg Samuel
Greg Samuel 5.0
Douglas Hamer
Douglas Hamer 5.0
Lora Moore
Lora Moore 5.0

Justin did an excellent job for us. He also mentioned some options which we had not considered. We took his advice and the project came out even better than expected. Thanks, Justin

Forrest Evarts
Forrest Evarts 5.0

Roger is very professional and friendly Did a good job, thank you, Forrest

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