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Our Lifetime Warranty & Guarantees

Our Guarantees

When you call Heritage, you not only get our warranty benefits but also the peace of mind that you called the most reputable company in New Hampshire.  Our family has been proudly and professionally serving our communities for over 32 years.  If you’re not completely happy with our services, tell us.  We’ll do what it takes to make things right.

Cleanliness

Our promise to you is other than the quality solutions we provide, there won’t be a trace that we were ever in your home!  Our expert technicians will arrive in clean uniforms, organized trucks, and shoe covers to ensure your home stays tidy.  We’ll leave making sure the work area is as clean as we found it.

Customer First Lifetime Warranty & Guarantees at Heritage

Courtesy

We conduct personality assessments, drug testing, and criminal background screening to ensure our employees provide you a pleasant and trustworthy experience.  We guarantee your technician will be competent, safe, respectful, and friendly.

Upfront Pricing

We’ll perform a complete assessment of your issue and provide you a firm quote – and we stick to it even if the job takes longer or requires additional parts.  You’ll never pay more than what was quoted – giving you the peace of mind to make an informed decision before any work is started.

On-Time Arrival

You will receive both a three-hour appointment window to expect your technician and a thirty-minute call ahead to notify you of their coming arrival. If your technician does not arrive on time or provide this call ahead, we will credit you $50 towards your service.

Problem Solved

Our solutions are always intended to be long-term solutions. If the work we do does not live up to the expectations promised, we will do everything we can to fix the issue at no cost to you.  Just Call Heritage – Problem Solved.

Heritage Techinician in front on truck
Evan Sohm
Evan Sohm 5.0

My mini-split system was not cooling enough, and was shutting down after running for a short time. The technician arrived on time and went right to work. Diagnosed the problem as a leak and found the leaking fitting quickly. Recovered the remaining ...refrigerant is the unit, pressure tested the unit for other possible leaks, evacuated the system which held a good vacuum and recharged and tested the repaired system. He explained each step of the process so I could understand the work required to return the AC unit to like new condition.Read More...

sally eastman
sally eastman 5.0
diane marie
diane marie 5.0

Chris was very professional and always in communication with me regarding what he was doing. The work was true to the estimate and there were no last minute surprises. I had my electrical panel upgraded, my bathroom fans upgraded and timers installed, ...new smoke/carbon monoxide detectors installed and an additional outlet put in the kitchen. The work is top-notch and I am so glad I had it done. Thank you Heritage, will definitely use again!Read More...

Melissa O'Gara
Melissa O'Gara 5.0

Our technician was Chris and went above and beyond to find and repair the leak we had on our maniblock system. He also inspected all the other valves to ensure they were good to go and wiped everything down before he left. I am definitely happy we ...chose them this service.Read More...

Corinne de Boer
Corinne de Boer 5.0
Bridget Hayward
Bridget Hayward 5.0
Marie McDonough
Marie McDonough 5.0

They arrived on time and took care of my problem immediately

Jim Davis
Jim Davis 5.0

Fixed a shower leak and a leaking outside facet.

jeremy R
jeremy R 5.0
Michael Scaramozza
Michael Scaramozza 5.0

Today I had my AC maintenanced and Aaron the technician was very friendly, professional and did an amazing job making sure everything was working properly. Last year I had a new Furnace and AC installed by Heritage and they did an incredible job. I will ...continue to use Heritage because there prices are reasonable and there Technicians are top notch.Read More...

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