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Sump pump services | Just Call Heritage

As the seasons change, New Hampshire homeowners often struggle to deal with wet basements. High water tables and nearby springs can leak water into your home as the snow melts or rain settles over the area. And unless you have a modern poured concrete foundation, you likely deal with some level of seasonal or constant water level issues. 

Regardless of whether your basement is finished or not, Heritage Home Service is here to prevent you from dealing with a flooded basement. For over 30 years, we’ve worked with all kinds of homeowners across New Hampshire to install and service sump pumps and basins, keeping them high and dry all year long. Don’t lose sleep when rain and snow are in the forecast — Just Call Heritage instead!

JUST CALL HERITAGE (603) 354-0092

FAQs

  • New Hampshire Sump Pump Installation Services

    When you need a new sump pump, trust the experts at Heritage Home Service. Our technicians will come to your home and make recommendations for installation, sump pump replacement, or sump pump maintenance based on your exact needs. Because we work with multiple sump pump makes and models, our team has the most experience to help you make the best decision for your home.

  • Prevent Water Damage With a New Sump Pump

    Homeowners in the Northeast know a solid-working sump pump is more than a luxury — it’s a necessity to prevent major damage. If your sump pump isn’t working as efficiently as in years past, or it’s over seven years old, it may be time to consider a new system for your home. Some of the advantages of a new sump pump include:

    • Preventing foundation damage: When your basement floods, water can seep into your foundation and create unseen (and costly) damage. Mitigate potential water damage with the installation of a new sump pump.   
    • Protect your home from mold and mildew: Moisture in your basement can encourage mold and mildew growth in walls, leaving behind unsightly stains and creating a health hazard. A new sump pump stops growth and keeps your home safe.
    • Reduce termite and pest infestation: Wet foundations and walls create an inviting space for termites and other insects to invade your home. The right sump pump can help your home stay pest-free while protecting your home’s value.
    • Mitigate radon hazards: Radon gas can grow to hazardous levels in your basement when water and moisture are present. A new sump pump keeps both the water out and reduces breathing hazards in your home.
    • Control humidity issues: If not addressed, standing water can evaporate and create an uncomfortably humid home. Avoid water collecting in the walls and the unwanted humidity with a new sump pump.
  • The Sump Pump Installation Process

    When you’re ready to install a sump pump in your home’s basement, we’re here to make it an easy process! Our expert technicians have installed sump pumps in homes across New Hampshire, so we know how to make the process easy for your family. Our process is quick and easy: 

    1: Dig a hole and install the liner: This is the first step. We’ll create a hole to install the sump pump and install a liner to ensure the water stays in the chamber.

    2: Create a perimeter drain system: A perimeter drain system will help guide any standing water into the pump, leaving your home high and dry.

    3: Install the sump pump: We take our time to carefully install the sump pump correctly, making sure everything works properly and water is getting whisked away.

    4: Repair your basement floor: Once we verify everything is working properly, we’ll clean up our mess, leaving your basement floor looking better than before.

  • Signs Your Sump Pump Needs Repair or Replacement

    If your sump pump is doing any of these things, it could be a sign you need to Just Call Heritage and get it replaced or repaired today.

    • Loud noises (like grinding or rattling), or no noise at all during weather events
    • Noticeable vibration coming from the sump pump
    • Running continually — even when it’s not raining or snowing
    • Running longer than usual
    • Visible rust on the sump pump
    • Irregular turning on and off, even when it’s raining or snowing
    • Your sump pump is over seven years old
  • What Is a Sump Pump? How does it work?

    Installing a sump pump is one of the easiest ways to protect your New Hampshire home from water damage throughout the year. A sump pump is installed into the lowest part of your home’s foundation or basement, with a perimeter drainage system designed to channel all the water into your pump. From there, the pump works to send the water out of your home, draining it back outside to prevent flooding in your home.

  • Types of Sump Pumps

    There are three primary types of sump pumps Heritage Home Service can install into your home. We’ll assess your basement or foundation to determine which one would work best for your needs, and make recommendations on proper installation, operation, and maintenance schedule. The three different types of sump pump are: 

    • Pedestal: With a pedestal pump, the motor sits above the water line on a pedestal, while the pump stays submerged. When a float is pushed upwards, the pump goes to work removing moisture from your basement. These pumps are often easier to install than submersible pumps, making them a great value choice.
    • Submersible: As the name suggests, these pumps are designed to go under the water collecting in your home to drain it outside. These pumps are quiet, efficient, often more powerful than other pump types, and are ideal for homes with a danger of basement or foundation flooding.
    • Ejector: While pedestal and submersible sump pumps are designed to get excess moisture from your home, ejector pumps are designed to push wastewater out from basement drains into the sewage line. These pumps help you effectively move water from toilets and washing machines to their proper destinations, ensuring that wastewater doesn’t build up in your home.

New Hampshire Sump Pump Repair Services

If a sump pump fails, it can be bad news for your basement. With many New Hampshire homeowners spending the money to remodel and make their basement livable, imagine the damage that could be done if it floods. 

Ensuring your sump pump is working as intended and is ready to handle water flow is critical to protecting your investment. Some of the most common repair calls we receive include a sump pump’s motor failing or performing poorly because it’s not sitting in its pit properly.

Call Heritage Today for Your Sump Pump Installation and Repair Needs

Since 1986, Heritage Home Service has helped New Hampshire homeowners with sump pumps, plumbing, and much, much more. Our team is trained, licensed, and certified. We continuously push ourselves to learn as much as we can about sump pumps and all that we do to help our customers to the best of our ability.

Don’t let repeated issues with your basement flooding keep happening when they don’t have to — let Heritage repair or replace your sump pump. With over 35 years of experience working with sump pumps, we’re sure we can give you the options you need for repairing or replacing yours. Call us today.

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What Our Customers Are Saying

I had a leaking drain in the kitchen and I contacted Heritage and they came to my home the same day. He ended up taking care of 2 drains and the combo kitchen fsucet. Howard the technician was knowledgeable, efficient and professional and left my home immaculate.

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Thomas D'Arcy

Thomas D'Arcy

October 26, 2026

We had our tub drain fixed back in early October by a Heritage technician. ($4k) After a few weeks the tub was not draining correctly. I called Heritage and the sent another technician out that day. He reviewed the work and found a flaw. Derek fixed the flaw and now everything works as it should and he also added a clean out so I can clear blockage in the future. (No Charge) Thank you Derek! great work!

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John Ballard

John Ballard

October 26, 2026

Luis helped us with a Bathtub clog that we had for a week, didn’t take too long. Also recommended a camera into the pipes and glad he did because we now know we need the septic tank pumped. Helped a ton.

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Austin

Austin

October 26, 2026

Very happy with our recent service! They diagnosed and repaired all concerns with our boiler and water heater promptly! Thank you Jake, Marcus, Brandon, and Daniel!

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Lynsey Grammont

Lynsey Grammont

October 26, 2026

If you lost something I’m very happy with the company. They’re very quick to respond . And they know what they’re doing

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Rosco Pup

Rosco Pup

October 25, 2026

We had an excellent experience with Luis from Heritage. We had a backup in our kitchen sink which was threatening to flood our entire kitchen and condo on a Saturday night. He promptly came out and snaked the entire system. The kitchen was impeccable after his departure. I can’t say enough about his professionalism, courtesy, and knowledge level. He was outstanding, Dr. William Rothschild.

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William Rothschild

William Rothschild

October 24, 2026

I had a new furnace installed a month ago, and something wasn’t quite tracking. Stevenson showed up, did a deep dive into the possible causes, found the problem, and fixed it. He was personable, professional and thorough!

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Linda Mary Langley

Linda Mary Langley

October 24, 2026

I am very happy with the Heritage crew. We discussed many options For my particular situation. Which for me was a mini split heat pump we discussed which type of machines the advantage of each And cost. A plan was mapped out and they installed the next day. Two Hvac specialists and two electricians all very pleasant and working together to accomplish the install task in about a half a day. I am very happy with the results and the work done.

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Ronald Paret

Ronald Paret

October 24, 2026

Had a plumbing emergency with my main water line. Steve came out and took care of it. Very happy with his service

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Elizabeth Sanders

Elizabeth Sanders

October 24, 2026

Jason was friendly, knowledgeable, and started working right away. He answered all my questions, and explained everything so that I could understand the process. Thanks again Jason, and I will use Heritage for future projects

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Michelle Ciacchella

Michelle Ciacchella

October 24, 2026

Frequently Asked Questions

  • Why do New Hampshire homes need sump pumps?

    New Hampshire’s heavy rainfall, snowmelt, and high water tables put many homes at risk for basement flooding. A sump pump collects groundwater that seeps into your basement or crawl space and pumps it away from your foundation, protecting your home from water damage, mold growth, and structural issues.

  • What type of sump pump is best for my home?

    The best sump pump depends on your home’s needs. Submersible sump pumps are installed inside the sump pit and are quieter, while pedestal pumps sit above the pit and are easier to service. Heritage can also install battery backup sump pumps to protect your home during power outages. Our team will assess your basement and recommend the right solution.

  • How often should a sump pump be replaced?

    Most sump pumps last 7 to 10 years with proper maintenance. Signs that your sump pump may need replacement include frequent cycling, unusual noises, visible rust or corrosion, failure to turn on during heavy rain, and the pump running continuously without shutting off. Heritage can inspect your sump pump and advise whether repair or replacement is needed.

  • Does Heritage install battery backup sump pumps?

    Yes. A battery backup sump pump provides critical protection during power outages, which are common during New Hampshire storms and nor’easters. Heritage installs battery backup systems that activate automatically when your primary pump loses power, keeping your basement dry when you need it most.

  • How can I maintain my sump pump between professional service visits?

    Basic sump pump maintenance includes testing the pump by pouring water into the pit to ensure it activates and drains properly, checking the discharge line for obstructions, cleaning any debris from the sump pit, and ensuring the float switch moves freely. Heritage recommends professional inspections at least once a year to catch issues early.

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