Our Customer Reviews & Testimonials
Plumbing Service Reviews
This was our first call to Heritage for a plumbing issue and we were really happy with the experience. Our plumber Rich Carmichael left no stone unturned in trying to figure out our issue and spent as much time as needed to get to the bottom of it, including several calls to the tech support of our water heater's manufacturer. We had heard about Heritage's quality and service and we were really impressed. So much so that we have signed up to be members of the Home Advantage program.
Lincoln P., March 2018
The whole experience was perfect. Within 24 hours of discovering our issue with our hot water heater, we literally had a brand new one in place, professionally installed by two excellent service guys. Flynt was especially professional, courteous, informative, and efficient. He showed up on time and gave all the information we needed to make the right choice in our purchase of a new heater. Gosh, he even gave my nine-year-old tech-fascinated son a short tour of the buttons and other elements of the unit. Really sweet, really cool. A top-notch experience with Heritage. Thank you Heritage!
Sarah H., February 2018
I was very pleased with the professional work done at my home. The Heritage plumber came to my home, explained what was needed to be done, certain options to consider and cost of the stock. The plumber kept me informed during the install, put a tarp down and wore booties not to ruin my rug and kept the area clean. Though the cost was a lot more than I expected he explained what needed to be done in order to meet code. After the plumber completed his work he explained what he did, shut off valves, expansion tank, and water alarm if the tank ever had an issue and leaked.
Joanne M., June 2018
Heating Service Reviews
Jeremy just came out - after calling me with his exact ETA and took a look at what needed to be done. Unfortunately, he had to deliver some hard but not unexpected news about our heating system. He supplied me with detailed options and explanations and also talked to my husband over the phone at work to make sure we had all the information we needed. Jeremy was kind, professional and very patient. I recommend Heritage ALL the time and will continue to do so.
Rachel B., February 2018
Bob, the technician sent to our home by Heritage Plumbing was great! He troubleshot the problem with the heating system and replaced both thermostats! He was great and treated us fairly with the price and his friendly service. I would request him by name if I were you! Thanks Bob!
Steven C., March 2018
Frank, Jimmy, Don, and Dan did an excellent job installing my new natural gas furnace and hot water heater. They worked steadily for seven hours straight. I didn't notice that they even broke for lunch. Cleaned up after the installation and left the site spotless. I highly recommend this crew. Would definitely go with Heritage again. Bravo boys!
David H., May 2018
Cooling Service Reviews
Bernie came out to perform cleaning and check-up of our AC system. He was very courteous and professional. I enjoyed speaking with him and even learned some useful things about our system. I believe he truly cared about doing a thorough job to ensure reliability and good performance of our AC. - Thanks Bernie!
Tim H., August 2017
Mike Desmaris just did an excellent job tuning up our ancient air conditioner. I couldn't ask for better service. He ended up spending way more time than scheduled and replaced two filters, made recommendations and I am completely satisfied.
Lisa S., July 2017
Robert Josephson came out to do my yearly AC system check. He was very nice and very professional. He introduced himself and explained what I could expect him to do on my AC system. After checked the system out he advised I needed a new filter and showed it to me and that it was time to replace my UV light. I had both replaced. I would recommend Heritage to anyone.
Lisa H., May 2018
Electrical Service Reviews
Very pleased with the services I have received from Heritage so far! Derek Schmidt worked on a plumbing issue last month and Todd Bressette worked on an electrical issue today. Both were very friendly and very knowledgeable and explained everything to my level! I will request either one if needed in the future. Thank You!
Scott H., March 2018
Todd from heritage was very clean, professional, knowledgeable about my electrical problem I had. He fixed the problem that I have been having for a long time. It was a great experience and I would definitely recommend Heritage to anyone. Thank you!
Todd B., February 2018
We were VERY pleased with not only the service but the technician was wonderful. He clearly was very knowledgeable, straightened out a great deal of disorder that had happened prior and even found the actual problem with our generator which was NOT what originally had been diagnosed and saved us a great deal of money. His name is Eric and I would highly recommend him to anyone and any time we need service in the future for our generator. Thank you and Heritage you should be proud you employ such an employee that represents your company very well.
Mary L., June 2018