Our Guarantees

When you call Heritage, you get all of the scheduling and warranty benefits at no extra charge. You also get the benefits of our experience: for over 25 years, our family has been serving thousands of New Hampshire families every year. And you get the peace of mind that comes from knowing you’ve called the most reputable company in New Hampshire. If you’re not completely happy with our services, tell us. We’ll do what it takes to make things right.

Cleanliness

Our technicians will arrive in clean uniforms with organized trucks and wear shoe covers to ensure that your property remains tidy. After any work is performed, the area will be cleaned up and restored to the same condition it was in before our arrival. Other than the quality solution we provided, there won’t be a trace that we were ever in your home!

Courtesy

We only hire individuals that we know will provide homeowners with a pleasant and trustworthy experience. That’s why we conduct drug testing, criminal background screening, and a personality assessment before sending any employees to your home. We guarantee that your technician will be competent, safe, respectful, and friendly.

Upfront Pricing

After our technician performs a complete assessment of your issue, he will quote a firm price to have it repaired. No work will be performed if you do not agree to the price, and the price will stay the same even if the job takes longer than expected or requires additional parts. We guarantee no surprises with your final bill.

On-Time Arrival

You will receive both a three-hour appointment window to expect your technician and a thirty-minute call ahead to notify you of his coming arrival. If your technician does not arrive on time or provide this call ahead, we will credit you $50 towards your service.  

Problem Solved

Our solutions are always intended to be long-term solutions, and if the work we do does not live up to the expectations promised, we will do everything we can to fix the issue at no cost to you. 

  

 Heritage Plumbing Heating Cooling and Electric NH and MA Services Guarantee

New Hampshire Office
28 Commercial Ct, Auburn, NH 03032
NH LIC #2490C - NH ELC 0316C

Massachusetts Office
2550 Main St, Tewksbury, MA 01876
MA LIC #15719 - MA ELC 1190 - MA SM LIC #524

Privacy Policy Careers