MA Reviews

We had a water emergency in our basement that affected our electric panel. They were able to come within a couple of hours to check for fire Hazzards. They were great!! Very friendly and professional. He talked to us like we were long lost friends. I highly recommend.

Dennis did an awsome job. He was very professional and very prompt. Will call again for future jobs. Thank you

Called Saturday morning. 9.am 4 th of July central air conditioning stop Working Friday night at 9 pm 96 degrees out side very high humidity 61% humidity in side teck was here by 1pm ( angle ) very nice neat professional gentleman Went right to work trying to ignore my large two dogs. 1-@124 lbs Great Dane 1-@ 100 lbs boarder collie / lab mix. A barker With in an hour he had diagnose the problem replace the defective part packed up his truck , got paid and was gone to his next appointment Can’t ask 4 anything better then that Total cost $396.00 all my fault because I misplaced the original installers name and invoice It should have been under warranty because the entire system was less then a year old $4,600 Live an learn All in all Heritage gets 10 plus from Me

Lafayette went over and above expectations to provide us quality service and to give us the right information to get things done greatly appreciate everything that was done today

Noah Mishkit was very helpful & informative. He made sure to double check that everything is in working order & I now know how to properly maintain my water filtration system. Thank you

Polite, professional Lafayette Kimball was able to find the propane leak in my tanks since I’m still under warranty. He explained everything he was doing with his testing equipment. Kudos young man.

So professional, polite and competent. And pleasant! Second experience with Heritage. It gives me peace of mind knowing there’re there 24/7 for any household emergency.

We had a total of 4 systems have maintenance done to them- two HVAC systems and two central air systems. It was a big project and our technician spent about 6+ hours making sure it was done throughly and correctly. He walked me through and explained everything. Showed me things I needed to know and made sure I understood it all. Took pictures of everything and made sure to fill out all documents with the upmost detail. Very friendly and professional. His name was Angel. He did amazing and I had a wonderful experience. Highly recommend. Thank you!!!

We required having a plumbing issue be repaired. We were given an appointment very quickly Our technician, Ryan, gave us excellent service, he arrived when expected, thoroughly explained what was needed and quickly made the repair. Ryan also made some further suggestions for preventative maintenance on our water system, which we will take under consideration. Overall, our 1st experience with Heritage Home Services shas been very positive

Michael Callahan was knowledgeable, friendly, and professional. He took the time to show me everything he was seeing and explained everything thoroughly. I would recommend Heritage and specifically Michael to anyone.

All of my experiences with Heritage and their personnel have been exceptional. Pete came today to check on our units and took extraordinary care explaining everything he was doing and why. Super impressed. Give this guy a raise

Zachary M. showed up and was polite, and communicative about what was needed. He promptly got to work and quickly fixed my basement drain.

Our technician, Zachary Campbell, did a very thorough job inside & outside performing our annual maintenance on our Mitsubishi mini-split system.

Kyle came by and checked out our AC units l, did a great job very professional and knowledgeable. He even looked at my boiler set up to see about replacing it and messaged a project manager to see about coming out the same day to do a quote. Will be using these folks from now on!

Bryce is great, we’ve had him at the house 3 times for different things and we can always depend on him being thoughtful in all he does, he’s very skilled and also has a great attitude and will try different things until he gives us what we’re looking for.

DJ assisted during the visit and explained how the system worked prior troubleshooting. Found a solution to the problem really quick and now my heater works perfectly.

This was our first time using Heritage and it was a great experience. We got an appointment promptly and Bryce and his apprentice arrived right on time. Bryce was a true professional throughout the process. He was troubleshooting a complex whole-house electrical issue for us: he approached it logically, fixed a number of things along the way, kept us updated throughout, explained the issues and our options clearly, and ultimately solved the problem. We will definitely use Heritage again.

Nick’s a true American hero. Awesome work done on budget and on time. Bow to Nick as we are not worthy

My experience was a good one. Gavyn was respectful, professional, knowledgeable and communicated every step very well. Thank you for your professionalism

Nick, the tech that visited, was great. Good guy who did a thorough job examining the boiler unit to diagnose the issue, identify any other areas of concern, and took the time to explain everything.

We needed a repair done to our cooling system. They were very responsive, communicated well to schedule and let us know they were coming. Work was done immediately and resolved our issue. We were very happy and would definitely recommend Heritage to anyone

Ben and Keegan did a fine job replacing my kitchen faucet. They arrived on time, installed the faucet, and cleaned up carefully. I was happy with the work but feel the cost was high.

Robert August was great. Super nice and was very good at telling me that he was doing and very knowledgeable. I would highly recommend Heritage Home Service!

I had a great experience with Heritage. Nicholas came out to service my mini splits and was very professional, knowledgeable, and efficient throughout the entire visit. He took the time to make sure everything was working properly and was courteous and easy to talk to. I really appreciated his attention to detail and excellent service.

Heritage provided great services, from emergency weekend diagnostics, to full system replacement and full duct cleaning after install. Ill be using them again in the future and recommending them to others.

Great communication from all technicians. On time, they paid extra attention to keeping the work areas inside and outside clean and organized. They were all Very professional and well trained at their jobs.

Great electrician and just as nice a man. Did a very difficult job in a tight space on a very hot day with no complaints.

Jim was exceptional, he explained everything very well, knew what the problems were and got them resolved quickly. I would recommend him every time. Thank you

Good morning. I recently had service done at my house. I would just like to say a few words about the two electricians who came for that service call. Bryce was the best! They were polite and professional. They diagnosed the issue using a great deal of skill and expertise. They kept me informed every step of the way, and I am more than satisfied with my results! I really have nothing but wonderful things to say about you and your company. I will only use you in the future, and will heartily recommend your company to others. Thank you so much and have a great day!

William was exceptional and knowledgeable. We are in the process of selling our home and purchasing a new home. He walked us through the issues with our current plumbing problem. He also provided us with invaluable information on our new home which has a septic system. I would definitely recommend William to anyone looking for plumbing needs.

called Heritage Home Services expecting a repair and maybe a mild headache. Instead, they showed up on time, knew exactly what they were doing, and somehow made home maintenance feel less painful than assembling IKEA furniture. The technician was professional, friendly, and explained everything in a way that didn’t require an engineering degree. The work was done quickly, cleanly, and without any surprise drama—which, if you’re a homeowner, you know is basically a miracle. My house is happier, my stress level is lower, and I’m pretty sure even my thermostat is smiling. If home service companies had a Hall of Fame, Heritage Home Services would have a plaque near the entrance. Highly recommend them to anyone who enjoys competent service, fair treatment, and not having to watch YouTube tutorials to fix everything themselves.

Ryan O’Connor of Heritage Home Service did a marvelous job installing a smart leak detector on my cold water line. It required some “creative” piping. When he was done, the site was immaculate.

I just wanted to leave a review for Jason M. Jason was amazing, super friendly and knowledgeable- you really couldn’t ask for a better experience. He took the time to explain everything and I really appreciate the superior service. It is people like Jason M who make me happy with my decision to use Heritage!

Jake was very professional, polite, and knowledgeable. Would recommend. This was the first visit by Heritage in my newly bought home for a central AC quote and it was a good experience, but I cannot yet speak of their installation work or maintenance.

Kyle is the best! He’s thorough and helpful, and his expertise has helped us avoid major upgrade costs multiple times.

Thank you to Carter for an excellent job putting in our new electrical panel. Few hiccups due to the crazy storm that went through when the power was out but we appreciated his help and diligence to get everything back up and running and working with Unitil to have it switched on. Great customer service from Carter and the team at Heritage! We appreciate all your help.

We needed emergency service and a technician was at our house within an hour of us calling. Dennis was so friendly, professional, and went above and beyond to make our experience a positive one.

William came to our vacation home on a weekend. He was wonderful. He arrived when scheduled and was very professional. He quickly identified what was leaking under our kitchen sink and had it fixed quickly. He vacuumed under and around the sink and came in to our house with booties on his feet and all. We will certainly be using the services of Heritage Home Services in the future for all of our repairs for our home. Thank you so much for the great service.

Heritage came through for me, they were prompt taking my emergency. The Electricians was Owen and he did a great job. He explained what he was doing and he was patient, answered all my questions. The end product he fulfilled all the requirements which allowed Liberty to turn on my lights.. I would recommend Heritage and readily work with Owen again.

Our AC failed just a week before a houseful of guests were arriving. Eric came with a few days to spare and fixed the immediate problem and offered three options to pursue next. We are delighted.