MA Reviews

Anthony C was the best! He really helped us all and was able to fix everything in out house, really a blessing and a savior he arrived 15 mins early and was super friendly and just the best!! :)

Angel did an excellent job j cleaning out years of dust and dirt in our heating and cooling vents. Angel was professional, knowledgeable and friendly! There was little clean up ,and the noise from his equipment was minimal. We highly recommend Angel and Heritage Heating and Plumbing and I wish we had done this years ago! Thanks Angel. Paul,Diane and our dog Peanut

Jake did an exceptional job with our furnace. He was professional, knowledgeable, and took the time to make sure everything was done right. He explained everything clearly and made the whole process easy. Great service from start to finish. I would highly recommend Jake to anyone needing furnace or HVAC work.

Bob came out today to service our furnace and also ended up having to replace a part. He was very kind, informative and thorough throughout the whole process. I will definitely not hesitate to recommend or call for any future needs.

They did a great job! I called them to install a bidet, and I also needed some plumbing updates. They sent Michael W and he came to my house the same day. He was friendly and extremely knowledgeable. He explained things in an easy to understand manner and had a great attitude. He fixed everything and installed the bidets the same day. I will definitely use them going forward!

Anthony is very caring and professional and goes out of his way to help thee customer ..and solves thee problem. Thank you Anthony 😊

Michael W. helped tremendously. He came for what we thought was a plumbing issue but after the diagnosis he determined we’d need another service. He was very friendly, communicative, and gave us some advice on how to move forward with our issue. Will be calling him back for any future needs

10/10 customer service nick is a super nice guy who kept things really professional. Stays level headed even in tense situations especially when it comes to pricing. The guy has my respects.

Drew was nothing more than exceptional. Very polite, explained everything, and did a GREAT job unplugging our toilet. I would highly recommend Heritage for anyone that’s in need of a professional plumbing company.

Jason showed up and delivered. He asked the right questions and was able to diagnose and resolve the issue in under an hour. Very professional and clearly knowledgable. Thank you for the help!

Nick came to the house while I was out of town and did a job for me. In my absence he sent a video of the work he had completed. He was professional and thorough. This is not my first time utilizing Heritage, they always deliver exceptional service.

Alex arrived in a timely manner. He explained everything to me in a way that I could understand. He was very professional.

Came over quickly and took the time to diagnose the extent of the issues related to a power surge from a downed tree. Very thorough and detailed and much appreciated.

Excellent communication – thoughtfully explained what they were going to do before doing it. Also clear in communication on what having the membership meant and how it was beneficial. So far so good!

Jake came out to run some diagnostics on our broken heating system. He did a great job explaining each step of the process and what each component of the system did. Very informative and inspired confidence I was making the right decisions for followup services. 10/10

John was great! He is personable, and will explain anything you ask about. He consults with others as needed, which is important. We got mini splits/heat pump and a generator.

I needed a new central air conditioner to replace a 22 year old system that was rusting out. Rob from Heritage installed the system in a timely manner and it worked fine. The service was quick and friendly.

I had service done today on my gas furnace on Park Ave in Webster.. Owen was terrific! He explained everything and performed top notch service. It is refreshing to have a professional take pride in his work. Thank you, Owen

Michael H was very good and taught me a lot about my system. He is very knowledgeable and a nice guy.

Our electric was out right before we were leaving for a trip. Chad helped us figure out how to fix the problem so we didn’t have to worry about it. He saved our weekend for sure! We will definitely use Heritage for future projects and maintenance!

Shawn and Angel did an outstanding job cleaning out our entire HVAC system. All the supply and return lines cleaned professionally, filter change, and cleanup. Very prompt, knowledgeable, and respectful. Great Job! Jim&Donna Spooner

zac was excellent..very knowledgeable and professional..assessed the problem and walked me thru the options and problems so I understood the issues..also very pleasant guy..recommend him highly

Michael was excellent. I always worry about the safety of this heating system and I worry less now after seeing the care he took with the maintenance.

Was very very nice went out of his way to take care of the problem replaced the gauge on my oil tank

Heritage came to my rescue when I had an unexpected shower leak. I was able to book an appointment for the very next day. Derek was professional, knowledgeable, friendly and did a great job on the same day repairs. I will definitely use their services again if needed and I highly recommend!

Drew from Heritage Home Services did an excellent job! He took the time to clearly explain the process and what the problem was, and he kept me informed throughout his entire time at my home. His communication, professionalism, and quality of service were top-notch. I highly recommend Drew and Heritage Home Services!

Paul at Heritage was very timely, professional, and personable. He serviced our furnace quickly and efficiently. Paul answered all my questions and seemed happy to share his knowledge and expertise. I am very satisfied with my experience with Heritage.

Michael was prompt and pleasant right from the start. He has great knowledge of plumbing work and was able to explain what needed to be done as well as answer questions I had about other options for hot water heaters. Also gave me info on adding propane to my house if I decided to do that in the future.

Zach was very professional, knowledgeable, and polite. He found issues that needed to be adjusted on our furnace, and pinpointed the cause of our problems.

Micheal from Heritage Home Service was awesome, very fast and knowledgeable. He answered all my many questions while keeping a clean work space. Would definitely recommend the service to others.

For my home I thought Heritage Home Service did an outstanding job conveying items needed for maintenance of my HCAC service particularly cleaning duct work and replacing fan motor. They were professional and cost effective for the job

Chris was very professional and knowledgeable. He explained everything he was doing. I would call and request him if the need ever arises.

Our technician Angel was awesome. He did a very through job on our furnace and water heater check. Thank you

Paul was very professional and courteous. I can easily see that he is a valued member of your team. Thank you!

Bob was punctual, informative and efficient. Heritage was able to fit us into the schedule for a same day service.

Bryce was courteous and patiently answered our many questions. He checked all connections on our smoke and carbon monoxide alarms, told us what the issue may have been, and left left us with instructions on what to do should the issue occur again.

Derek arrived early was pleasant and professional. I would be pleased to have him complete work in my home again

I was serviced by a Maintenance tech named Amanda this week. She was great, informative, educated me on things to look out for.

Derek did a very professional job. He reviewed the job and came up with the solution. I was very pleased and will request that he return when I need Heritage Plumbing again. Sam Portsmouth, NH

Jason and team were very professional and knowledgeable and courteous. I felt very secure knowing they were taking care of all my plumbing needs! I highly recommend them.