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MA Reviews

Reviews from Our Customers in Massachusetts

Marcus was very knowledgeable, nice, and easy to understand. He did a great job explaining the different options for replacing our water heater and made the whole process clear and straightforward.

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Marianne DeCarli

Marianne DeCarli

November 13, 2026

I had my mini-splits serviced by Zach yesterday, and he did an exceptional job. After 6 years they needed to be deep cleaned, and Zach explained the process to me and shared photos. His work was clean and neat and thorough. He made notes to share for the next time I need service. I hope Zach will be available next year for that because I’ll definitely be calling Heritage of North Hampton again! And a shout out to Robin who does the scheduling. She was so pleasant and easy to work with as well. All around a great experience! Thank you!

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Bernadette Kenny

Bernadette Kenny

November 13, 2026

Alex was very professional, knowledgeable and friendly. Excellent service! If your your looking for top notch and quality service, I highly recommend him!

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Patti Bartlett

Patti Bartlett

November 12, 2026

Ryan is great—second time he’s worked on my system, and I plan to request him for any future work. He’s the god of furnaces!

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Larry Canale

Larry Canale

November 12, 2026

Heritage was quick to respond, came out the next day. Micheal the technician/plummer did a great job replacing the Rannai tankless hot water unit.

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John Mortarelli

John Mortarelli

November 12, 2026

Technician Dennis showed up on time, was prepared with the right part and got to work immediately. He was clear and professional and showed me a picture of the newly installed part. I have confidence in Dennis’s burner knowledge and would recommend him to any home owner.

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Mary Mccarthy

Mary Mccarthy

November 12, 2026

On time, easy to work with and talk to. Communication was clear and the work was done well and quickly! Would recommend!

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Jen Andon

Jen Andon

November 12, 2026

The tech was on time and got the job done for the quoted price. We use Heritage for all our service and they are always neat and polite. You can’t ask for more

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michael feniger

michael feniger

November 12, 2026

Dakota was communicative, prompt and friendly. He serviced my hot water heater quickly while talking me through some simple things I can do on my own.

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Adam Weibel

Adam Weibel

November 12, 2026

Tyler and Kyle got my furnace up and running quickly and identified some problems that would’ve been catastrophic. I’m very happy with his work and highly recommend this company

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Bruce Gard

Bruce Gard

November 11, 2026

Kyle did a wonderful job fixing our boiler. The part he replaced wasn’t what was causing the issue, but that wasn’t his fault. Heritage came out the following day to correct the issue and their technicians were very respectful of our home and anxious dog. That is why we keep coming back to them for all of our needs.

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Jessica Thompson

Jessica Thompson

November 11, 2026

The technician showed up when they said he would. He was knowledgeable, professional, and answered all of my questions. The work was done efficiently and neatly.

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Mary Anna Brown

Mary Anna Brown

November 11, 2026

Another stellar experience with heritage Home services for my annual HVAC heating system checkup. Not only was the technician on time and personable, but he clearly had a high degree of knowledge and skill. He pointed out some things that needed attention which I appreciated and scheduled. Every interaction I have had with Heritage has been outstanding. I feel as if my home is in good hands.

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Kate Jaffarian

Kate Jaffarian

November 11, 2026

I had an electric inspection through Heritage and was pleased with my experience. The technician, Anthony, arrived on time and was kind and thorough. He put on booties before entering, which I always appreciate. Anthony explained the process and reviewed possible next steps. I feel reassured after the inspection and am glad to have found Heritage!

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Megan Hogan

Megan Hogan

November 11, 2026

Very pleased with Heritage as a new customer! Owen provided a lot of information and explanation about the heating system and now I am even more confident with how it works. He went over and above! Thanks so very much Heritage!2

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Ann Collins

Ann Collins

November 11, 2026

Brandon was kind and respectful. Although the problem turned out to be a water meter issue that he couldn’t fix, I truly appreciate him pointing me in the right direction, especially since I’m not handy. I hadn’t found a plumber I felt I could rely on, but after this experience, I’ll definitely be calling Heritage Home Service for future plumbing needs!

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Eric Meister

Eric Meister

November 11, 2026

Anthony was terrific! He moved a light fixture/fan and fixed several other issues that needed attending to. He also checked out the electrical panel for me. I now feel safe in this house that I bought 2 months ago. I only wish I had called Heritage sooner.

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Joyce

Joyce

November 10, 2026

The technician’s work was exceptional. He was thorough and knowledgeable. The company’s AI voice scheduling was very difficult to deal with.

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Peter Smallidge

Peter Smallidge

November 10, 2026

Steven was very knowledgeable and personable. He explained everything to me and gave me different options to choose from. It was a really great experience!

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Nicole Levreault

Nicole Levreault

November 10, 2026

They have humans that talk to you! Didn’t have to wait for an appointment. Came next day. Showed up on time. Did the work in a the time frame and at the price they said it would. Cleaned up nice after. Would not have known they were there except the plumbing problems are gone. The plumber Dakota was a good guy. Didn’t stop until the work was done. I got what I paid for with people that were genuinely glad to have my business. Well done.

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Sean Powers

Sean Powers

November 10, 2026

Nick came out and happily advised very professional the options I had for moving an outlet in a bedroom and installing a light in my attic. I didn’t get the work done yet because my contractor has to remove a wall first but Heritage will be coming back to finish the job. I have used them before and I’m very satisfied with their expertise and efficiency.

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Donna ONeill

Donna ONeill

November 10, 2026

Tyler was great. I have done a lot of business with Heritage, especially Gelinas, which they recently acquired. From the office staff to the techs in the filed, always a great experience.

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Iman54

Iman54

November 10, 2026

We had an emergency, and the response was super fast. The technician (Jordan) was quick, efficient and very knowledgeable, would highly recommend Heritage!

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Robert

Robert

November 10, 2026

Derek was awesome. He was able to diagnose the issue and was patient, thorough and just very pleasant to work with. I truly appreciated his professionalism and the fantastic job he did. Heritage should be ecstatic to have such a wonderful person working for them. Thanks again Derek it was a pleasure meeting you and thanks so much for fixing our issue!!

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Don Landry

Don Landry

November 10, 2026

Wonderful customer service from start to finish. A little more expensive than the rest but worth it. They take care of their customers

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april Poitras

april Poitras

November 10, 2026

My ducts were really disgusting and Angel did an amazing job cleaning them and providing excellent service. I would highly recommend Heritage based on my experience with them. Thank you!!

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Denison Church (Denny)

Denison Church (Denny)

November 10, 2026

Lafayette did an amazing job fixing a leak in a new house. Professional, knowledgeable and went above and beyond labeling all of my water shut offs and explaining everything I needed to know. Great service Lafayette and Heritage. Appreciate the speedy response time and quick fix.

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Kathy Delisle

Kathy Delisle

November 9, 2026

Very happy with the service I received today they even got me in 3days early Thanks again and I look forward to working with you again

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David Wilson

David Wilson

November 9, 2026

The service technician Brian Dipanfilo from Heritage Home Service did an excellent job. I highly recommend him. He is pleasant and knowledgeable. He answered all my questions. You will be in good hands.

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Cleotilde A Lopez

Cleotilde A Lopez

November 9, 2026

Brandon was on time, polite, and able to complete the work. He accommodated our requests for add ons to our electrical appointment and helped us figure out some things we were trying to update at our house.

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Christy Hughes

Christy Hughes

November 9, 2026

Dennis at Heritage Home Service diagnosed my problem with my boiler within 20 minutes! It took an hour or so for him to address three issues with the system and it’s purring like a kitten now. He gave me an estimate for a new water tank, which was already slated for replacement this winter; very reasonable. So informed and helpful!

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Lynn Helferich

Lynn Helferich

November 7, 2026

Home Heritage Service is an amazing company that executed terrific service. Staff is outstanding and demonstrated superior professionalism and attention to detail. Some things are complete and some still in progress and I have confidence in their ability to continue to work with meticulous high standards and to exemplify company policy of going the extra mile to ensure client satisfaction. Dennis, Howard, Justin, and Sal helped greatly with the home projects!

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Lori Ann

Lori Ann

November 7, 2026

Steve was awesome very very nice guy and very honest. You guys are lucky to have him. The time I called, with the emergency that we had you guys were at my house, literally in about an hour. It was very easy to do business with you guys, and I will definitely be referring you and coming back. Thank you so much for everything.!

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Northern Edge

Northern Edge

November 7, 2026

Steven was awesome! We will be using heritage home services in the future! Thank you for voting it done quickly and with care!

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Savannah Fredette

Savannah Fredette

November 7, 2026

Andrew, Max and Julian did a fantastic job replacing my entire HVAC system. Very knowledgeable and courteous. Complete professionals!! Very pleased.

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Stephen Zahka

Stephen Zahka

November 6, 2026

Sean listened to the information given to him went and got to work on the issue. Seamed to have fixed what was wrong.

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Brendan Faulkner

Brendan Faulkner

November 6, 2026

Absolutely wonderful technician , James gave valuable information regarding my fire alarm system. I’d called to have smoke detectors replaced – the company is not licensed for my particular low voltage alarm system but he took so much time and care in explaining what I did need.thet is highly recommend this company.

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janine cates

janine cates

November 6, 2026

Isles did a great job replacing the existing washer supply valve without having to rework existing piping and open up any walls.

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Bill

Bill

November 6, 2026

I had a great experience with the technician Bryan from Heritage who came to my home today to repair my boiler. He was extremely knowledgeable, professional, and courteous. He took the time to explain what was going on, answered all my questions, and made sure everything was working properly before he left. Excellent service from start to finish! I would highly recommend him!

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Jennifer Noury

Jennifer Noury

November 5, 2026

The technicians were prompt, knowledgeable and personable. Care was taken during installation and all of my questions were answered. Would highly recommend.

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Linde Pavel

Linde Pavel

November 5, 2026

$250 Off

Water Heater Installation

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$100 Off

Smart Thermostat Installation

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$149

Furnace/Boiler Tune-Up

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.
*does not include oil or steam systems

$99

Drain Clearing w/ Free Camera Drain Inspection

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$100 Off

Smart Thermostat Installation

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

Up to

$1,500 OFF

a New Heating System Installation

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

$500 off

Whole Home Generator Installation

More Info

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

$99

Whole Home Leak Detection Diagnostic

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

0% for 72 Months

on Gens- Easy Payment Plans

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$99

Water Heater Flush + Maintenance

*Gas & EL Standalone Water Heaters Only

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$250 Off

Water Heater Installation

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$50 Off

Smoke & CO Detector Installation + Free Home Safety Evaluation

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

Free

Drain Camera Inspection with Drain Clearing

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

$50 Off

Any HVAC Repair over $200

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

50% Off

Generator Maintenance

ENTER TO WIN

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$49

Comprehensive Smoke Alarm Assessment

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$50 off

any Electrical Repair Over $200

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in Massachusetts only.

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Complete Care Plan

With Complete Care, enjoy peace of mind knowing your home's plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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