MA Reviews

Nicholas provided exceptional service and was very thorough. He also answered questions I had and was very knowledgeable. Thank you

Tech was great! $1140 seems a little steep for two shut off replacements and a faucet install 1.5hrs total labor…but I guess you get what you pay for, and Zach was great.

He was very efficient and detailed. He explained exactly what was done and what was going on with my furnace. Very personable and professional. I would recommend Heritage Home Services.

John came out to fix a faulty dryer outlet and did a great job. He clearly knows his work. He found the problem quickly and fixed it right the first time. What I appreciated most was how well he explained everything: what caused the issue, how he fixed it, and what to watch for going forward. He answered all my questions patiently and never made me feel rushed. The price was a bit on the higher side, but the quality of the work and the peace of mind made it worth it. I’d definitely call him again and recommend him to anyone needing electrical work.

Kyle and his team were great. The communication before and during the service were fantastic. Very knowledgeable. Also worked cleanly and efficiently. Would use him and his team again.

I had a wonderful experience with Heritage Plumbing Company, especially with Chris, the technician who serviced our heating system today. He arrived on time, communicated throughout the process, and did an excellent job. He was professional, knowledgeable, and made sure everything was taken care of. My tenants are very pleased with the service, and so am I! It’s such a relief to work with someone who is reliable, courteous, and takes pride in their work. Thank you, Chris, for the excellent service. Highly recommend!

The guys were great. Corey went thru all steps they were taking and took the time to answer questions. I felt comfortable they knew what they were doing. Great job

Sean did excellent work on an hvac repair. It was efficient and he explained to me exactly what was causing the issue. I would definitely contact him again for future services.

James was quite knowledgeable and professional. He knew exactly how to repair my sink in just minutes. Tell him I said thank you! Steve Tischner

Jim does an outstanding job for us each year with our oil furnace! Experienced, highly skilled and excellent customer service.

Chris at Heritage did a great job installing a water heater for me yesterday. He was very knowledgeable answering any questions that I had as well as being friendly, professional and efficient. I would highly recommend Chris for anyone needing work done looking for great service at a reasonable price.

Had the best experience with Jason today when my forced hot air system stopped blowing hot air after a cold night. He was knowledgable, asked about all of my concerns, he was efficient, answered all my questions, helped educate me, shared out to prevent it in the future, immediately reached out for parts and scheduled an immediate follow up to install a failed part. He was honest and fair. Highly recommend him!!! He was great.

DJ and Shawn were the two gentlemen who visited our home. DJ was the lead technician and he was 5 stars plus. He was polite knowledgeable explaining everything he was going to do and step by step process and procedure. He was extremely polite .

Drew was excellent in addressing all our concerns even with a difficult issue he was thorough and thoughtful. Went above and beyond.

He explained everything and was. On time in the window that they gave 8-12 . Also showed where lights are going excellent job alaround.

Very satisfied with Heritage, the technician Paul showed up unexpectedly quick, was very knowledgeable and had us up an going in no time. Highly recommend Heritage for home furnace/hvac

Brandon did a great job of diagnosing and making the appropriate repairs! He even put the cover back on the panel.

David presented as being professional, articulate and a master in his electrical craft. He was hired to upgrade a doorbell transformer needed for power compatabilty with the new Ring 4k doorbell Pro. He answered all my questions as well as did the little things, like replacing a couple of missing electrical panel screws & plastic filler plates.

I had a leaking drain in the kitchen and I contacted Heritage and they came to my home the same day. He ended up taking care of 2 drains and the combo kitchen fsucet. Howard the technician was knowledgeable, efficient and professional and left my home immaculate.

We had our tub drain fixed back in early October by a Heritage technician. ($4k) After a few weeks the tub was not draining correctly. I called Heritage and the sent another technician out that day. He reviewed the work and found a flaw. Derek fixed the flaw and now everything works as it should and he also added a clean out so I can clear blockage in the future. (No Charge) Thank you Derek! great work!

Luis helped us with a Bathtub clog that we had for a week, didn’t take too long. Also recommended a camera into the pipes and glad he did because we now know we need the septic tank pumped. Helped a ton.

Very happy with our recent service! They diagnosed and repaired all concerns with our boiler and water heater promptly! Thank you Jake, Marcus, Brandon, and Daniel!

Isle is a fantastic representative for your company. He is efficient, thorough, polite and extremely skill. The work he and Christian did with our hybrid water heater was exceptional. Thank you to both of them.

If you lost something I’m very happy with the company. They’re very quick to respond . And they know what they’re doing

We had an excellent experience with Luis from Heritage. We had a backup in our kitchen sink which was threatening to flood our entire kitchen and condo on a Saturday night. He promptly came out and snaked the entire system. The kitchen was impeccable after his departure. I can’t say enough about his professionalism, courtesy, and knowledge level. He was outstanding, Dr. William Rothschild.

I had a new furnace installed a month ago, and something wasn’t quite tracking. Stevenson showed up, did a deep dive into the possible causes, found the problem, and fixed it. He was personable, professional and thorough!

I am very happy with the Heritage crew. We discussed many options For my particular situation. Which for me was a mini split heat pump we discussed which type of machines the advantage of each And cost. A plan was mapped out and they installed the next day. Two Hvac specialists and two electricians all very pleasant and working together to accomplish the install task in about a half a day. I am very happy with the results and the work done.

Had a plumbing emergency with my main water line. Steve came out and took care of it. Very happy with his service

Jason was friendly, knowledgeable, and started working right away. He answered all my questions, and explained everything so that I could understand the process. Thanks again Jason, and I will use Heritage for future projects

Angel was amazing. Very professional and went above and beyond to ensure my heating system was in a good place. He took time and caught a safety issue I would have never caught. Don’t skip your annual furnace maintenance whoever reads this! It’s important for your heating system and your health!!

Company set up appointment in a timely manner. Communication leading up to appointment via text was very good. Edward did a great job installing 2 new spigots on my house and pointed out a thing or two for consideration regarding future work. Edward was easy going and easy to work with.

Macen was young & very smart . He is like Doctor Plumber 🪠. Well experienced! I did everything in my bathroom, water heater etc.

Carter was polite and knowledgeable, and answered all my questions. He was very easy to talk to and schedule the services I need, within my budget. I look forward to working with him and Heritage again soon.

John was very personable and professional, clearly explaining the issues we were having with our burner unit, as well as helping to troubleshoot our Nest configuration. Gave us the peace of mind needed to ensure our family can come visit comfortably. Thank you!

Ryan Havey and Lenny were amazing! They were on time, diagnosed the issue and fixed it with efficiency! Hire these guys for all your plumbing needs!

Louis was very knowledgeable and fast with the service. Will definitely use again. We did a unclogging of the sink

Quick service, professional and courteous too. We had a leaking toilet due to failed wax ring and flange that wasn’t level. Price was a bit high, but fir quick service one expects that.

Technician was exceptional. We like to be informed about the house systems and our questions were answered in-depth and with patience.

Fantastic experience with Heritage. Very friendly on the phone and in-person, no after-hours fee/rate when I needed plumbing service after 6pm. They were prompt, communicative, and friendly. Would absolutely recommend.

Our disposal died and left a mess in the kitchen. I couldn’t find a plumber that could come in less than a week! I called Heritage. They were here the next day. The plumber was terrific.