MA Reviews

Great experience, Muhammad and Paul were very helpful with troubleshooting our water heater.

I had my A/C serviced today with Davin and Mohammed with Heritage Home Service. They were very pleasant and knowledgeable young.men. I would recommend this team.

Gavyn was my service tech for my air conditioning unit for a tuneup and repair. He was excellent, professional and thorough. I would highly recommend him. Thanks Gavyn for getting my air conditioning unit ready for summer.

Elijah was amazing and did a great job.

Professional, helpful, on time. Sal was great. Not the cheapest option but they show up, get the job and I’m very happy.

Paul has been great!

They came and installed two electrical outlets in my basement. They explained everything in a professional manner and their work was top notch. Also, beat the competition in pricing. Overall, I recommend this company for any services you may need. Really happy with the results.

Outstanding people and job! They took time to answer all my questions and concerns .

We had a hole in our bathroom sink drain. Called on a Monday, they were there on a Tuesday and put in new pipes. Both Technicians were professional and pleasant. Wouldn’t hesitate to call them again.

Gavin and Mohammed were exceptional in their customer service. Gavin explained my situation to me with excellence and his explanation was clear and well executed. I could tell he was well equipped with knowledge and was confident in his delivery of service which made me feel confident. Gavyn’s personaity made me feel comfortable and secure and was like a ball of sunshine on a cold rainy day.They both were gentlemen, professional and respectful. I’ve been living in my home for 34 years and have never been so impressed with the dynamic service that was provided to me by Gavin and Mohammed ( Haritage Home Service). The initial call process from Heritage was fast and well organized. My experience was nothing short of exceptional to the point where I never thought I’d be so excited to have new shiney, copper pipes! Don’t hesitate to call Heritage and change to them as your new home service company!

Thank you to Simon and Paul for coming to my rescue when my furnace was spewing water all over my cellar floor. I am grateful for the fast service and they accurately assessed my problem and repaired my furnace. I highly recommend Heritage Home Service and I will be using this company for any future needs. I would recommend them without hesitation.

Although I chose not to move forward with the job. (More money than I expected due to the issues at hand. However both men that came to the house were on time, professional and courteous. Heritage appears to be a class outfit

Amazing experience from start to finish. Loved that I could book an appointment for the next day online. Simon explained everything to me that was wrong or needed to be serviced and walked me through my options. Would highly recommend Heritage Home for complex Furnace issues and repairs !!

I regret that, due to repeated technical difficulties, I was unable to send this evaluation any earlier this week. Throughout the time (several hours) that he worked at my house, Todd Bressette proved to be a total professional in every sense — efficiently addressing and resolving each of the technical problems for which I’d originally enlisted his help via Heritage Home Services in the first place, and answering my occasional related questions with solidly reliable advice. If given the opportunity, I would not hesitate to recommend him to others or to seek his services for future jobs at my home.

Simon arrived on-time and was extremely polite and helpful. He provided me with advice on maintaining my mini split and was delightful to work with. I would definitely recommend him and Heritage.

Sal was very knowledgeable, courteous, and on time. Did a great job and explained everything he did when the job was complete.

Heritage is always very quick to respond and send people out as needed. The licensed folks that they send have always done excellent work as well.

Excellent service, highly recommended

Gavyn was friendly and informative during his service visit and Heritage made it easy to schedule his visit. The scheduler told me what would happen and how much it would cost and that’s what happened. It was easy and pleasant to do business with Heritage and I would use than again.

The team that came to unclog my drain were really kind, respectful, and very helpful! They were clear and informative. I will definitely use them again!

Great professional service. On time, courteous and knowledgeable about the process. Very smooth operation from scheduling in the call center to signing the invoice. Great team!

Elijah provided exceptional service, from offering us multiple solutions for our issue, to performing the work, to going above and beyond on the plumbing job he did for us. He also gave us great information about some other issues we had questions for and provided us with quotes and options for those issues. We will certainly be in touch for future projects and would recommend Elijah to anyone.

Todd was extremely helpful and knowledgeable. He identified my issues and was able to fix it on the spot. I was also very happy with the cost. I would recommend this company highly.

Excellent and efficient service from Sal Garofalo. Explained the process to me as it was happening. He also was considerate and covered his shoes to protect my wood floors!

Elijah was very knowledgeable,friendly and customer oriented. He just went to work and fixed my problem within the 2 hour time frame. He listened and took into consideration my thoughts . He is definitely a person that I would want representing my company. KUDOS

Working with Todd is a pleasure. He’s informative, knowledgeable, efficient, a great communicator and takes pride in his work. I highly recommend Todd and Heritage.

Prompt, courteous, and clear

I used Heritage for many years in NH. So glad to see they cover parts of Maine now. They are always on time, do exactly what you need them to do and the work is top notch.

Quick to reply and come out when needed as well as staying as long as it takes to get the job done. I think my leak turned into more of a project than they anticipated (typical for any project in this house) but they ran with the challenge and went all out to fix everything. I dealt with a few different professionals since there was more than one visit needed and all of them were very good about describing what was going on/what they were doing in a way that’s easy to understand.

Elijah was amazing! Knowledgeable and attentive and efficient

Water heater annual maintainable completed in a timely, efficient manner. Small leak repaired. System flushed air went well no issues. Sal was terrific to work with. Very personal. Efficient and very easy towork with. Highly recommend!

I could not be happier, and not just because I have heat again. Heritage Home Services were amazing. I had two techs at my home only a few short hours after I called on a really nasty weather day. They quickly trouble shot The heating system and then explained everything they were doing in detail and then gave me options. They were kind and at no time did I feel as though they were upselling me because of how transparent they were and having the choices be my own. I won’t hesitate to call again and I’m even considering some of their maintenance programs.

Had a great experience with Elijah this past week. He was extremely personable and our somewhat esoteric plumbing in this old house was no obstacle to his expertise. He was able to quickly identify and resolve all of our drainage problems. Highly recommended!

Awesome job! So grateful!

Elijah was not only wonderful, but thorough and explained everything that was needed and offered to get in touch with excavators. He’s the “real deal”.

Very efficient and thorough. Very nice to speak with. Highly recommended.

Salvatore was great! He listened to my concerns and took care of the issue. I would highly recommend Heritage to others

My experience with Plumber Garafalo was outstanding. Thanks to him our very confusing basement leaks were quickly solved and we had a few laughs along the way. I will refer this company to my family for excellent, prompt service and professionalism. Thank you, Sal and Heritage for a refreshing experience.

Gavyn was extremely thorough in diagnosing the issue with my heat pump system. I felt that he went above and beyond and was very polite/respectful. Would highly recommend!

Sal from Heritage Home Services came out to give me an estimate for some plumbing work we need done. He was courteous, professional and certainly knows his trade. I feel extremely comfortable moving forward with the work we need done.