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Water heater being installed

If you need a new water heater, simply looking up the cost won’t do anything to tell you what you need. By calling Heritage and scheduling an appointment, our trained team can come to your home, examine how often you’re using your water heater, and make recommendations based on the most efficient unit for your home. In addition, we offer transparent pricing and financing options, so you get the water heater you actually need instead of settling for one that’ll only get the job half-done.

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FAQs

  • When is it Time for Water Heater Replacement?

    When your water heater just stops working, it’s pretty clear that you need a new one so you can do things like wash your clothes, wash your dishes, and take those long, hot showers you love. However, there are some other situations where our water heater replacement service might be the best choice for you. Here’s what we look at when we decide whether we should recommend water heater replacement.

      • Is your water heater old? Most water heaters last about 10 years, though some end up lasting a lot longer than that. We’ll look at the make and model of your water heater, and then let you know how long it should last. If it’s at the end of it’s life, it may not be worth it to repair it. In these cases, we recommend replacement instead.
      • How much are repairs? If your current water heater requires repairs, we’ll look at what it will cost to do those versus what it would cost to replace it. If the costs are similar or replacement is cheaper, we’ll let you know and help you find a new water heater that will meet your needs.
      • How often does it need work? When you are calling someone to fix your water heater every couple of months, chances are good that it’s time to get a new one. After all, you don’t have the time and energy to call us that often and the cost of repairs can add up fast. If we think we’re seeing you too often about your water heater, we’ll talk to you about all of your options.

    Is it the right type for you? Maybe you’ve heard about tankless water heaters and you’re interested in installing one of these instead of the traditional kind with tanks. We can help you find the perfect tankless heater for your home and get your system set up to work with it. We’ll install the heater, too, so you don’t have to worry about anything.

  • What You Need to Know About Water Heaters

    Difference Between a Traditional Water Heater Tank and Tankless?

    Traditional tank water heaters store water for your home in a tank, making hot water immediately available unless you use up the entire supply in the tank. A tankless water heater heats water on-demand, which means you might have to wait a few minutes to get enough water to complete the task at hand.

    Should You Use a Gas or Electric Water Heater?

    Choosing the best fuel source will depend on where you live in Massachusetts and your access to natural gas. Heritage’s team will be able to help you decide which is best for your area by going over the pros and cons of both, evaluating your actual hot water needs, and offering over 35 years of experience finding the best overall water heater for our customers. We’ll provide you with all the options for your home so you can make an informed decision.

    What Size Water Heater Does My Home Need?

    A traditional tank water heater usually offers storage for between 20 to 80 gallons of water at one time. Most homes use a 40-gallon tank, but you should decide if that will be enough for your family. Larger tanks will cost more to install and have an increased cost to heat your water supply but will also provide less risk of running out of hot water during high demand.

    Choose Heritage for Your Massachusetts Water Heater Installation

    Heritage Home Service is ready to answer your questions about a new water heater and make recommendations after getting to know your family’s hot water needs. Our goal is to educate you on the right choice for your home to get you the best deal, as well as save you on energy costs down the line. A new water heater isn’t an easy choice to make. Let Heritage guide you by calling or scheduling an appointment today.

Which Water Heater is Right?

Our plumbers will help you choose the perfect water heater. When it comes to new water heater installation, we have years of experience helping customers get the perfect water heaters for all of their needs. We’ll discuss the following factors with you, then recommend water heaters that come from brands we trust. We’ll never suggest a water heater we wouldn’t be happy putting in our own homes!

Schedule Tankless Water Heater Installation, Maintenance, or Repair Today!

Give us a call and schedule tankless water heater services for your home. Our trained team can handle any issues you’re having with your existing tankless unit or present the options for a new installation in your home. If you’ve been considering a tankless water heater for your home, call today and let Heritage help get one installed.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$99

Drain Clearing w/ Free Camera Drain Inspection

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$49

Comprehensive Smoke Alarm Assessment

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Furnace/Boiler Tune-Up

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*does not include oil or steam systems

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Smoke & CO Detector Installation + Free Home Safety Evaluation

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What Our Customers Are Saying

They electrician and gennerator tech that was sent to my home was extremely knowledgeable and helpful. He explained everything to me in a way I could understand and actually showed me what needed to be fixed and why.

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Elizabeth Fisher

Elizabeth Fisher

November 3, 2026

Our water heater began leaking: a less than ideal situation on the best of days. I reached out via Lowes website to get an estimate for replacing the system and ensuring what caused the issue before won’t happen again. Heritage Home Service (contracted with Lowes) reached out the same day to set up an appointment for today. Kevin arrived and assessed what was needed, clearly communicated what would be added and completed, offered fair pricing for the work needed, and even provided information for reasonable payment options. Shortly after, Ryan (our technician) was able to collect the supplies needed and complete the replacement quickly and easily!! It was a last minute request and the effort to fulfill this project is very appreciated!! Thank you Heritage!!

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Kaytlin Sinclair

Kaytlin Sinclair

November 3, 2026

Michael Hamm did a wonderful job! My husband and I were truly impressed with his workmanship and his willingness to explain what he was doing. The company is lucky to have him!

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Virginia Simonds

Virginia Simonds

November 3, 2026

We had our furnace shut down & an old A/C Condenser that needed replacement. Heritage/ Papalia Home Services came out the next day once our decision was made. Carl who met with us for our quote was not only informative but followed through by personally bringing out a changed piece of equipment we needed to complete the job. He was also always at the end of the phone for any questions we had. All the necessary technicians were professional and very nice to deal with. A special shout out to Ben & Matt. A big job well done!

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Melinda Widtfeldt

Melinda Widtfeldt

November 3, 2026

Brendan was on time, very polite and outstanding at explaining the root of our electrical issue(s). He provided a variety of solutions and was aware and respectful of costs in relation to requirements. I can confidently say that we will move forward with our project, in large part to the understanding and communication of the job parameters as illustrated by Brendan. I’m very impressed with how Heritage is structured and appreciate the work done.

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Jason Welch

Jason Welch

November 3, 2026

Pete did an amazing job! He took all the time he needed to make sure everything was working properly. He was professional and courteous.

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Barb Graziano

Barb Graziano

November 3, 2026

Was very impressed with Kevin and his helper. They did a fantastic job and answered all my concerns. On a scale of 1-10, I give both of them a 20! Great job guys. Will recommend heritage home service to others. Thank you!

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Barbara Trainor

Barbara Trainor

November 2, 2026

We had a leak that really wanted to be fixed soon, in a 90-year-old valve. The Heritage tech was there in less that 2 hours, it took less than an hour to fix. He was generous with his time explaining things and did a quick eval of the rest of the old pipes. Price was a bit higher than I had expected, but I don’t know what the going rate for plumber visits these days. But then I was glad to have this resolved so quickly.

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John Bowe

John Bowe

November 2, 2026

The technicians were polite and very knowledgeable. They were very thorough cleaning my dryer vent which was a bit of challenge because the vent pipe goes up through the roof. But they got it done and left the laundry room immaculate. I have had my dryer vent cleaned before but never as well as Heritage Home Service.I will gladly hire them again.

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Terry M

Terry M

November 2, 2026

Bryce provided exceptional electrical services today. He walked us through what needed to happen and provided us with quotes before beginning his work. Would highly recommend his services.

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pat sanders

pat sanders

November 2, 2026

Frequently Asked Questions

  • How do I know it is time to replace my water heater?

    Common signs include the unit being over 10 years old, rusty or discolored hot water, rumbling or banging noises, frequent repairs, and insufficient hot water. If you are experiencing any of these issues, Heritage can evaluate your water heater and recommend a replacement.

  • What size water heater do I need for my Massachusetts home?

    The right size depends on your household size and hot water usage. A 40-gallon tank typically works for 2 to 3 people, while families of 4 or more may need a 50-gallon tank or larger. Heritage helps you choose the correct size to meet your daily demand.

  • How long does a water heater installation take?

    A standard tank water heater installation usually takes 2 to 4 hours. If modifications to plumbing, gas lines, or venting are needed, it may take longer. Heritage provides a clear timeline before starting the work.

  • Does Heritage handle water heater permits in Massachusetts?

    Yes, Heritage manages the permitting process for water heater installations where required by local Massachusetts building codes. Proper permitting ensures your installation is safe, up to code, and will not cause issues if you sell your home.

  • What brands of water heaters does Heritage install?

    Heritage installs a variety of trusted water heater brands to fit different budgets and performance needs. Our team can walk you through the options, including energy-efficient models that may qualify for rebates. Contact us for a recommendation based on your home’s requirements.

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