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Water heater being installed

If you need a new water heater, simply looking up the cost won’t do anything to tell you what you need. By calling Heritage and scheduling an appointment, our trained team can come to your home, examine how often you’re using your water heater, and make recommendations based on the most efficient unit for your home. In addition, we offer transparent pricing and financing options, so you get the water heater you actually need instead of settling for one that’ll only get the job half-done.

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FAQs

  • When is it Time for Water Heater Replacement?

    When your water heater just stops working, it’s pretty clear that you need a new one so you can do things like wash your clothes, wash your dishes, and take those long, hot showers you love. However, there are some other situations where our water heater replacement service might be the best choice for you. Here’s what we look at when we decide whether we should recommend water heater replacement.

      • Is your water heater old? Most water heaters last about 10 years, though some end up lasting a lot longer than that. We’ll look at the make and model of your water heater, and then let you know how long it should last. If it’s at the end of it’s life, it may not be worth it to repair it. In these cases, we recommend replacement instead.
      • How much are repairs? If your current water heater requires repairs, we’ll look at what it will cost to do those versus what it would cost to replace it. If the costs are similar or replacement is cheaper, we’ll let you know and help you find a new water heater that will meet your needs.
      • How often does it need work? When you are calling someone to fix your water heater every couple of months, chances are good that it’s time to get a new one. After all, you don’t have the time and energy to call us that often and the cost of repairs can add up fast. If we think we’re seeing you too often about your water heater, we’ll talk to you about all of your options.

    Is it the right type for you? Maybe you’ve heard about tankless water heaters and you’re interested in installing one of these instead of the traditional kind with tanks. We can help you find the perfect tankless heater for your home and get your system set up to work with it. We’ll install the heater, too, so you don’t have to worry about anything.

  • What You Need to Know About Water Heaters

    Difference Between a Traditional Water Heater Tank and Tankless?

    Traditional tank water heaters store water for your home in a tank, making hot water immediately available unless you use up the entire supply in the tank. A tankless water heater heats water on-demand, which means you might have to wait a few minutes to get enough water to complete the task at hand.

    Should You Use a Gas or Electric Water Heater?

    Choosing the best fuel source will depend on where you live in Massachusetts and your access to natural gas. Heritage’s team will be able to help you decide which is best for your area by going over the pros and cons of both, evaluating your actual hot water needs, and offering over 35 years of experience finding the best overall water heater for our customers. We’ll provide you with all the options for your home so you can make an informed decision.

    What Size Water Heater Does My Home Need?

    A traditional tank water heater usually offers storage for between 20 to 80 gallons of water at one time. Most homes use a 40-gallon tank, but you should decide if that will be enough for your family. Larger tanks will cost more to install and have an increased cost to heat your water supply but will also provide less risk of running out of hot water during high demand.

    Choose Heritage for Your Massachusetts Water Heater Installation

    Heritage Home Service is ready to answer your questions about a new water heater and make recommendations after getting to know your family’s hot water needs. Our goal is to educate you on the right choice for your home to get you the best deal, as well as save you on energy costs down the line. A new water heater isn’t an easy choice to make. Let Heritage guide you by calling or scheduling an appointment today.

Which Water Heater is Right?

Our plumbers will help you choose the perfect water heater. When it comes to new water heater installation, we have years of experience helping customers get the perfect water heaters for all of their needs. We’ll discuss the following factors with you, then recommend water heaters that come from brands we trust. We’ll never suggest a water heater we wouldn’t be happy putting in our own homes!

Schedule Tankless Water Heater Installation, Maintenance, or Repair Today!

Give us a call and schedule tankless water heater services for your home. Our trained team can handle any issues you’re having with your existing tankless unit or present the options for a new installation in your home. If you’ve been considering a tankless water heater for your home, call today and let Heritage help get one installed.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
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Drain Clearing w/ Free Camera Drain Inspection

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Comprehensive Smoke Alarm Assessment

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Furnace/Boiler Tune-Up

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*valid in Massachusetts only.
*does not include oil or steam systems

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Smoke & CO Detector Installation + Free Home Safety Evaluation

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What Our Customers Are Saying

Anthony was so helpful and professional. He did such a great job installing the lights! Such a nice guy too.

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Caroline D

Caroline D

October 13, 2026

Kyle did an awesome job at finding the real problem and getting me set up with an electrician. He’s very nice and very helpful.

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Dawn Berwick

Dawn Berwick

October 13, 2026

I had a leaking pipe in my home. I called Heritage and Isles arrived. He quickly diagnosed the problem and it was an easy fix. He made some suggestions for future work. Isles your awesome. Thanks again

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Steve

Steve

October 13, 2026

Our technician Stevenson was on time, incredibly friendly and professional. Fixed our problem in under an hour.We love using heritage home services, always responsive and professional, I would highly recommend.

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Alex Alessi

Alex Alessi

October 13, 2026

We’ve lived in our 100 year old house for nearly 25 years. During that time, as expected, we have had our share of urgent plumbing issues that needed repairs. This past weekend, we had a larger issue that really was an emergency situation. Jordan came on Sunday to assess the issue, helped remediate it to make the leak slow down until Monday, at which time he and his colleague Taevon came back during the time they scheduled in the morning, and diligently worked to replace large sections of pipe in our basement. They were courteous, professional, and were clearly motivated to finish the work. They went above and beyond expectations, and because of them, I will absolutely not hesitate to call them for the next projects that are coming. Finally, the price was very fair and they didn’t charge any emergency or off hours fees for coming on Sunday and completing the work during a holiday on Monday. When you have a tough situation on a weekend, finding a great plumber is a tough task. We are thrilled this worked out the way it did. Best plumbing experience I’ve had. Thank you!!!

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Greg Palmer

Greg Palmer

October 13, 2026

I had 4 plumbing problems, and I was concerned at least one could turn into a big deal since this is a multi family condo building. But all of it was fixed by Heritage quickly and painlessly and I was so relieved. That was a few weeks ago, and none of those issues have recurred

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Jinny Porter

Jinny Porter

October 13, 2026

Nick came to my home to worked on the furnace. He made sure I understood what was wrong with it and what was done to fix it. He was very professional. Made sure if I had any questions I knew where to call. I felt very secure in the work he did. Nick also made sure to clean up the area he was working in. I would definitely recommend Heritage Home Service, They stand behind their work.

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Erin Malcolm

Erin Malcolm

October 13, 2026

We’ve had Heritage do jobs for us across 2 different homes. Central air installation, furnace replacement, and electrical panel replacement. Everyone we’ve ever talked to or has come to our home to do work have been great and professional people. Always clean work and never make you feel like you’re paying for things you don’t need. They always prove their main goal is to give the customer what they want, what they need, and that the work is done correctly. Great financing options as well. We recommend Heritage to friends and family and will probably never go elsewhere for any future work we might need.

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Mac M

Mac M

October 12, 2026

I don’t think I could of had a more pleasant experience, water heater went out on me. The office person I dealt with was great. The technician was awesome. The work was great. The option for financing was nice if we had needed it

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Power Phone

Power Phone

October 12, 2026

Heritage is amazing and extremely professional. They keep you updated on arrival time and send a photo of the technician coming to your home. Derek fixed the leak in the basement, replaced plumbing under the kitchen sink and replaced our leaky tub spout. Derek and his assistant were very professional and courteous. The materials used are fantastic quality. They left our home spotless where they did their work. Very happy with everything , highly recommend Heritage.

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Potto Gold

Potto Gold

October 12, 2026

Frequently Asked Questions

  • How do I know it is time to replace my water heater?

    Common signs include the unit being over 10 years old, rusty or discolored hot water, rumbling or banging noises, frequent repairs, and insufficient hot water. If you are experiencing any of these issues, Heritage can evaluate your water heater and recommend a replacement.

  • What size water heater do I need for my Massachusetts home?

    The right size depends on your household size and hot water usage. A 40-gallon tank typically works for 2 to 3 people, while families of 4 or more may need a 50-gallon tank or larger. Heritage helps you choose the correct size to meet your daily demand.

  • How long does a water heater installation take?

    A standard tank water heater installation usually takes 2 to 4 hours. If modifications to plumbing, gas lines, or venting are needed, it may take longer. Heritage provides a clear timeline before starting the work.

  • Does Heritage handle water heater permits in Massachusetts?

    Yes, Heritage manages the permitting process for water heater installations where required by local Massachusetts building codes. Proper permitting ensures your installation is safe, up to code, and will not cause issues if you sell your home.

  • What brands of water heaters does Heritage install?

    Heritage installs a variety of trusted water heater brands to fit different budgets and performance needs. Our team can walk you through the options, including energy-efficient models that may qualify for rebates. Contact us for a recommendation based on your home’s requirements.

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