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Water heater being installed

If you need a new water heater, simply looking up the cost won’t do anything to tell you what you need. By calling Heritage and scheduling an appointment, our trained team can come to your home, examine how often you’re using your water heater, and make recommendations based on the most efficient unit for your home. In addition, we offer transparent pricing and financing options, so you get the water heater you actually need instead of settling for one that’ll only get the job half-done.

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FAQs

  • When is it Time for Water Heater Replacement?

    When your water heater just stops working, it’s pretty clear that you need a new one so you can do things like wash your clothes, wash your dishes, and take those long, hot showers you love. However, there are some other situations where our water heater replacement service might be the best choice for you. Here’s what we look at when we decide whether we should recommend water heater replacement.

      • Is your water heater old? Most water heaters last about 10 years, though some end up lasting a lot longer than that. We’ll look at the make and model of your water heater, and then let you know how long it should last. If it’s at the end of it’s life, it may not be worth it to repair it. In these cases, we recommend replacement instead.
      • How much are repairs? If your current water heater requires repairs, we’ll look at what it will cost to do those versus what it would cost to replace it. If the costs are similar or replacement is cheaper, we’ll let you know and help you find a new water heater that will meet your needs.
      • How often does it need work? When you are calling someone to fix your water heater every couple of months, chances are good that it’s time to get a new one. After all, you don’t have the time and energy to call us that often and the cost of repairs can add up fast. If we think we’re seeing you too often about your water heater, we’ll talk to you about all of your options.

    Is it the right type for you? Maybe you’ve heard about tankless water heaters and you’re interested in installing one of these instead of the traditional kind with tanks. We can help you find the perfect tankless heater for your home and get your system set up to work with it. We’ll install the heater, too, so you don’t have to worry about anything.

  • What You Need to Know About Water Heaters

    Difference Between a Traditional Water Heater Tank and Tankless?

    Traditional tank water heaters store water for your home in a tank, making hot water immediately available unless you use up the entire supply in the tank. A tankless water heater heats water on-demand, which means you might have to wait a few minutes to get enough water to complete the task at hand.

    Should You Use a Gas or Electric Water Heater?

    Choosing the best fuel source will depend on where you live in Massachusetts and your access to natural gas. Heritage’s team will be able to help you decide which is best for your area by going over the pros and cons of both, evaluating your actual hot water needs, and offering over 35 years of experience finding the best overall water heater for our customers. We’ll provide you with all the options for your home so you can make an informed decision.

    What Size Water Heater Does My Home Need?

    A traditional tank water heater usually offers storage for between 20 to 80 gallons of water at one time. Most homes use a 40-gallon tank, but you should decide if that will be enough for your family. Larger tanks will cost more to install and have an increased cost to heat your water supply but will also provide less risk of running out of hot water during high demand.

    Choose Heritage for Your Massachusetts Water Heater Installation

    Heritage Home Service is ready to answer your questions about a new water heater and make recommendations after getting to know your family’s hot water needs. Our goal is to educate you on the right choice for your home to get you the best deal, as well as save you on energy costs down the line. A new water heater isn’t an easy choice to make. Let Heritage guide you by calling or scheduling an appointment today.

Which Water Heater is Right?

Our plumbers will help you choose the perfect water heater. When it comes to new water heater installation, we have years of experience helping customers get the perfect water heaters for all of their needs. We’ll discuss the following factors with you, then recommend water heaters that come from brands we trust. We’ll never suggest a water heater we wouldn’t be happy putting in our own homes!

Schedule Tankless Water Heater Installation, Maintenance, or Repair Today!

Give us a call and schedule tankless water heater services for your home. Our trained team can handle any issues you’re having with your existing tankless unit or present the options for a new installation in your home. If you’ve been considering a tankless water heater for your home, call today and let Heritage help get one installed.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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What Our Customers Are Saying

Lafayette went over and above expectations to provide us quality service and to give us the right information to get things done greatly appreciate everything that was done today

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Dennis Larck

Dennis Larck

July 2, 2026

Noah Mishkit was very helpful & informative. He made sure to double check that everything is in working order & I now know how to properly maintain my water filtration system. Thank you

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Courtney O'Haire

Courtney O'Haire

July 2, 2026

Polite, professional Lafayette Kimball was able to find the propane leak in my tanks since I’m still under warranty. He explained everything he was doing with his testing equipment. Kudos young man.

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Normajean Smith

Normajean Smith

July 2, 2026

We had a total of 4 systems have maintenance done to them- two HVAC systems and two central air systems. It was a big project and our technician spent about 6+ hours making sure it was done throughly and correctly. He walked me through and explained everything. Showed me things I needed to know and made sure I understood it all. Took pictures of everything and made sure to fill out all documents with the upmost detail. Very friendly and professional. His name was Angel. He did amazing and I had a wonderful experience. Highly recommend. Thank you!!!

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Jessica W

Jessica W

July 1, 2026

We required having a plumbing issue be repaired. We were given an appointment very quickly Our technician, Ryan, gave us excellent service, he arrived when expected, thoroughly explained what was needed and quickly made the repair. Ryan also made some further suggestions for preventative maintenance on our water system, which we will take under consideration. Overall, our 1st experience with Heritage Home Services shas been very positive

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Linda Luedke

Linda Luedke

July 1, 2026

Michael Callahan was knowledgeable, friendly, and professional. He took the time to show me everything he was seeing and explained everything thoroughly. I would recommend Heritage and specifically Michael to anyone.

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Lucie

Lucie

June 30, 2026

Kyle came by and checked out our AC units l, did a great job very professional and knowledgeable. He even looked at my boiler set up to see about replacing it and messaged a project manager to see about coming out the same day to do a quote. Will be using these folks from now on!

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Nick Robison

Nick Robison

June 30, 2026

Bryce is great, we’ve had him at the house 3 times for different things and we can always depend on him being thoughtful in all he does, he’s very skilled and also has a great attitude and will try different things until he gives us what we’re looking for.

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Mihaela Dumea

Mihaela Dumea

June 28, 2026

DJ assisted during the visit and explained how the system worked prior troubleshooting. Found a solution to the problem really quick and now my heater works perfectly.

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Carlos Santiago

Carlos Santiago

June 26, 2026

This was our first time using Heritage and it was a great experience. We got an appointment promptly and Bryce and his apprentice arrived right on time. Bryce was a true professional throughout the process. He was troubleshooting a complex whole-house electrical issue for us: he approached it logically, fixed a number of things along the way, kept us updated throughout, explained the issues and our options clearly, and ultimately solved the problem. We will definitely use Heritage again.

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Steven Knight

Steven Knight

June 26, 2026

Frequently Asked Questions

  • How do I know it is time to replace my water heater?

    Common signs include the unit being over 10 years old, rusty or discolored hot water, rumbling or banging noises, frequent repairs, and insufficient hot water. If you are experiencing any of these issues, Heritage can evaluate your water heater and recommend a replacement.

  • What size water heater do I need for my Massachusetts home?

    The right size depends on your household size and hot water usage. A 40-gallon tank typically works for 2 to 3 people, while families of 4 or more may need a 50-gallon tank or larger. Heritage helps you choose the correct size to meet your daily demand.

  • How long does a water heater installation take?

    A standard tank water heater installation usually takes 2 to 4 hours. If modifications to plumbing, gas lines, or venting are needed, it may take longer. Heritage provides a clear timeline before starting the work.

  • Does Heritage handle water heater permits in Massachusetts?

    Yes, Heritage manages the permitting process for water heater installations where required by local Massachusetts building codes. Proper permitting ensures your installation is safe, up to code, and will not cause issues if you sell your home.

  • What brands of water heaters does Heritage install?

    Heritage installs a variety of trusted water heater brands to fit different budgets and performance needs. Our team can walk you through the options, including energy-efficient models that may qualify for rebates. Contact us for a recommendation based on your home’s requirements.

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