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In Massachusetts, where nature’s beauty is matched only by the unpredictability of its weather, Heritage Home Service emerges as the company to trust for those needing whole-home generator solutions. Leveraging over three decades of electrical service experience and a strong partnership with Generac, we ensure our community receives premier products and comprehensive services, from generator installation to routine maintenance and repairs.

Heritage Home Service’s commitment extends beyond just providing a power source; it’s about ensuring Massachusetts homes remain safe, comfortable, and operational through every season. Our team of seasoned and licensed electricians is dedicated to equipping Massachusetts households with reliable generator systems, reflecting an understanding of these systems’ essential role in facing the state’s climate challenges year-round.

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Heritage is Your Official Generac Dealer in Massachusetts

Even on a stable power grid, you should plan for power outages when living in the Northeast. Our unpredictable weather means outages are common and can last a few hours to days.

Standby generators engage when an outage occurs and automatically shut off when power is restored. Many families are turning to whole-home standby generators as an alternative to small battery backups and portable solutions.

Whether researching your options or looking for service on an existing generator, Heritage Home Service’s Generac generator experts are here to help.

In addition to standby generators, Heritage offers a variety of Generac services including portable generators, water pumps, and more!

FAQs

  • Which Generator is Right for Your Massachusetts Home?

    At Heritage, we recognize the unique challenges Massachusetts’s weather presents, especially when it comes to power outages that can leave homes in the dark and cold. That’s why we’re dedicated to providing a range of generator options, from portable units for essential appliances to fully automated standby generators that ensure your home stays operational during outages. Our expert team is here to help you navigate the options and handle installation, offering you peace of mind through every season in Massachusetts.

  • Learn About Home Generators from the Experts at Heritage

    Partnering with Cote Electric for Expert Generator Installation

    At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

Partnering with Cote Electric for Expert Generator Installation

At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

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Mitsubishi Air Conditioners

Don’t have existing ductwork? Ductless air conditioning may be a good option for you! As a Mitsubishi ductless Diamond Dealer, Heritage can expertly design a system unique to your home and needs and can provide you with a number of solutions to bring cooling where you want it. As a bonus, every Mitsubishi ductless unit also functions as a heat pump (essentially an AC system in reverse) during the colder months, and if you upgrade to a Hyper Heat unit, you can heat your home all year round, even down to -13°F.

Ask How Heritage Can Help with Your Air Conditioning Needs

Our technicians bring unparalleled respect and expertise to each and every one of our customer’s homes, so you can trust in us to get the job done right the first time. Whether you need repair, maintenance, or a free estimate on a new installation, our team is here to help. Give us a call, and ask one of our friendly representatives to schedule your next appointment today.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
*valid in New Hampshire/Maine.

$99

Drain Clearing w/ Free Camera Drain Inspection

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
*valid in New Hampshire/Maine.

$49

Comprehensive Smoke Alarm Assessment

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
*valid in New Hampshire/Maine.

$149

Furnace/Boiler Tune-Up

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
*valid in Massachusetts only.
*does not include oil or steam systems

$50 Off

Smoke & CO Detector Installation + Free Home Safety Evaluation

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 10/31/2026
*valid in Massachusetts only.

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What Our Customers Are Saying

Caleb was amazing, knowledgeable and solved our issue quickly. Will absolutely recommend him to anyone looking for sump pump or plumping issues.

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Sarah Reece

Sarah Reece

October 16, 2026

They came out the day after I called and Drew was very helpful and did a great job explaining what was wrong with our french drain. He fixed what was needed and quoted additional services. Highly recommend

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Svetlana Dukhon

Svetlana Dukhon

October 16, 2026

Jordan was my technician with Heritage Plumbing. He was super helpful, kept me informed, followed up with me over the phone, sent me quotes and did his best to help with my tankless water heater repair and warranty from Navien. Unfortunately Navien did not want to replace my unit even though the problem was due to a faulty part that caused a leak inside the unit and created really bad damage. Even though Jordan worked hard to advocate for me, Navien would only send parts for replacement so I decided to buy a new unit instead.

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Cartiana Downie

Cartiana Downie

October 16, 2026

Brandon did an excellent job of installing my Google Ring Doorbell and living room ceiling fan. He was very polite and pleasant to talk too. I will definitely have him do more work as I need it.

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Debra Bennett

Debra Bennett

October 16, 2026

Absolutely fantastic experience with these folks! I had to have a major overhaul of my electrical panel and hot water heater and they did both the same day! Service was very professional, timely, and really well done. I was extremely impressed!!

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Bethany

Bethany

October 16, 2026

We were able to get a same day appointment. It was good news in that our problems need attention but it may cost less than we originally thought. Prompt service, courteous and professional. The technician/plumber was able to evaluate the problems and make recommendations.

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Jaimy Friedrich

Jaimy Friedrich

October 16, 2026

Called Heritage to repair my hot water heater. They were there within 4 hours, had a great plumber.did a great job at a great price. Will definitely call them in the future.

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Kevin ritchie

Kevin ritchie

October 15, 2026

Sean and Angel did an exceptional job, very friendly, professional and fast. They cleaned up beautifully. I highly recommend Heritage!

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Liza

Liza

October 15, 2026

The reason I use Heritage is they always do an exceptional job. The technician we had do a service (Jake), went out of his way to explain what he was doing to my curious autistic 8 year old. He was very understanding of his questions. Lucky for our Tech our son makes all the decisions. We ended up needing a new furnace but Jake and his manager worked hard to find the best options for us and Jake was excellent at explaining everything. Very detailed. Heritage also installed my water heater in the past and we used them again because they respected my house and did neat work. You get what you pay for with them.

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Erik

Erik

October 15, 2026

I had a light installed. There was no power going to the wires. They found the problem and fixed it and installed the light. The Elections were great.

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michael coughlin

michael coughlin

October 15, 2026

Frequently Asked Questions

  • Why should I install a whole-house generator at my Massachusetts home?

    Massachusetts experiences severe weather including nor’easters, ice storms, and hurricanes that can cause extended power outages. A whole-house generator automatically restores power within seconds of an outage, keeping your heating system, sump pump, refrigerator, and other essentials running safely.

  • What size generator do I need for my home?

    The right generator size depends on your home’s square footage, the number of appliances and systems you want to power, and your electrical panel capacity. Heritage provides a free in-home assessment to calculate your load requirements and recommend the ideal generator size for your needs.

  • How does a standby generator work during a power outage?

    A standby generator is permanently installed outside your home and connected to your electrical panel and a fuel source such as natural gas or propane. When it detects a power loss, an automatic transfer switch activates the generator within seconds — no manual intervention required.

  • Does Heritage handle generator maintenance in Massachusetts?

    Yes, Heritage offers comprehensive generator maintenance services to keep your unit running reliably year-round. Regular maintenance includes oil and filter changes, battery checks, and load testing, which are essential to ensure your generator performs when you need it most.

  • Do I need a permit to install a generator in Massachusetts?

    Yes, most Massachusetts municipalities require both electrical and building permits for standby generator installations. Heritage handles the entire permitting process and ensures your installation meets all local codes and regulations so you don’t have to worry about compliance.

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Whether you need routine maintenance, repair, or new installation – we have you covered. 

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