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In Massachusetts, where nature’s beauty is matched only by the unpredictability of its weather, Heritage Home Service emerges as the company to trust for those needing whole-home generator solutions. Leveraging over three decades of electrical service experience and a strong partnership with Generac, we ensure our community receives premier products and comprehensive services, from generator installation to routine maintenance and repairs.

Heritage Home Service’s commitment extends beyond just providing a power source; it’s about ensuring Massachusetts homes remain safe, comfortable, and operational through every season. Our team of seasoned and licensed electricians is dedicated to equipping Massachusetts households with reliable generator systems, reflecting an understanding of these systems’ essential role in facing the state’s climate challenges year-round.

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Heritage is Your Official Generac Dealer in Massachusetts

Even on a stable power grid, you should plan for power outages when living in the Northeast. Our unpredictable weather means outages are common and can last a few hours to days.

Standby generators engage when an outage occurs and automatically shut off when power is restored. Many families are turning to whole-home standby generators as an alternative to small battery backups and portable solutions.

Whether researching your options or looking for service on an existing generator, Heritage Home Service’s Generac generator experts are here to help.

In addition to standby generators, Heritage offers a variety of Generac services including portable generators, water pumps, and more!

FAQs

  • Which Generator is Right for Your Massachusetts Home?

    At Heritage, we recognize the unique challenges Massachusetts’s weather presents, especially when it comes to power outages that can leave homes in the dark and cold. That’s why we’re dedicated to providing a range of generator options, from portable units for essential appliances to fully automated standby generators that ensure your home stays operational during outages. Our expert team is here to help you navigate the options and handle installation, offering you peace of mind through every season in Massachusetts.

  • Learn About Home Generators from the Experts at Heritage

    Partnering with Cote Electric for Expert Generator Installation

    At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

Partnering with Cote Electric for Expert Generator Installation

At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

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Mitsubishi Air Conditioners

Don’t have existing ductwork? Ductless air conditioning may be a good option for you! As a Mitsubishi ductless Diamond Dealer, Heritage can expertly design a system unique to your home and needs and can provide you with a number of solutions to bring cooling where you want it. As a bonus, every Mitsubishi ductless unit also functions as a heat pump (essentially an AC system in reverse) during the colder months, and if you upgrade to a Hyper Heat unit, you can heat your home all year round, even down to -13°F.

Ask How Heritage Can Help with Your Air Conditioning Needs

Our technicians bring unparalleled respect and expertise to each and every one of our customer’s homes, so you can trust in us to get the job done right the first time. Whether you need repair, maintenance, or a free estimate on a new installation, our team is here to help. Give us a call, and ask one of our friendly representatives to schedule your next appointment today.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 9/30/26

$99

Drain Camera Inspection

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Easy Payment Plans

0% for 60 Months Financing

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Cannot be combined with other offers or discounts. Offers expire on 9/30/26

15% OFF

Dehumidifiers

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 9/30/26

$50 OFF

Repairs over $200

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 9/30/26

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What Our Customers Are Saying

Isles came promptly on an emergency night call and did a very professional job and was very personable and knowledgeable.

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Ann Federici

Ann Federici

July 21, 2026

When my AC quit suddenly, Heritage came in a timely fashion and did an excellent job. The four gentlemen who helped me were professional and knowledgeable. Joe diagnosed the problem and was very thorough in explaining the cost of repair versus replacement. Bobby, Harrison and the electrician Liam did the replacement and were wonderful to work with. They explained the process carefully, answered all my questions and completed the job efficiently and quickly. I would certainly call the company again for any HVAC, plumbing or electrical needs. Thanks Heritage!

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Sarah Mason

Sarah Mason

July 20, 2026

I had an emergency with my septic and had no running water. Their technician Derek, arrived early and explained every step of his process and what everything cost, before performing the work.

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Dennis Kane

Dennis Kane

July 20, 2026

First time using Heritage, as two other plumbers I’ve used in the past gave me long lead times. Heritage answered my call personally, and scheduled me same day-amazing considering it was a Saturday! I had a leaking outdoor spigot, and given the drought, waiting a week to fix it was out of the question. The technician sent out, James Shallow, could not have been more professional, knowledgeable and personable. He showed up on time, did the job seamlessly and without issue. He spent time educating us as to how to avoid this problem in the future, and it was a genuinely pleasant experience. I will most definitely use & recommend Heritage again (request Jimmy).

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denice brandon

denice brandon

July 17, 2026

Alex came to fix a water main leak at my home which was pre-manufactured in the late eighties. He found and fixed the leak quickly. After the job was complete I spoke with him about the cause because this is the third time in a year with a leak. He spent the time with me explaining the material used for piping in my place and checked the water pressure. The pressure was on the high end and we both concluded between pressure spikes and old plastic pipes. I asked for an estimate to replace all the pipes. He was able to give me an estimate on the spot and found financing with very reasonable terms. Two days later Heritage Home Services was here with two trucks and completely changed out the piping in a day. In short. This place answers the phone. Gets technician on the job quickly. Great knowledge. Cleaned thoroughly before leaving.

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Greg Cumming

Greg Cumming

July 17, 2026

Derek Schmidt did a great job servicing my Bradford White water heater! Very knowledgeable and took the time to explain everything to me and all my options moving forward. He was respectful of my home and family, would welcome him back anytime.

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Ryan Willett

Ryan Willett

July 16, 2026

The team came after hours and quickly deduced the issue and got the AC back on line! Very nice people and did thorough work!

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bouche64

bouche64

July 15, 2026

We called several plumbers and I got “we are too busy” and “it’s too small of a job”. Not with heritage though! They were able to get us on the schedule in a timely manner and helped us with our plumbing issue. Thank you Zach! Zach was quick and professional! Will definitely use again!

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Andrea Thomas

Andrea Thomas

July 15, 2026

I’ve dealt with Heritage for many years because of their dependability. They are not the cheapest, for sure, but if you need a plumbing or HVAC system installed or serviced/repaired, there’s none better. I needed repairs to be done on slim duct covers that were damaged after having siding installed on my home. I called Heritage because they were the company that installed the original mini-split system in my house several years earlier. John Lindonen and another technician (unfortunately, I don’t remember his name) showed up as committed and did the repair work. They were very thorough, explaining every issue to me and answered all of my questions. They were polite, and extremely knowledgeable. I wouldn’t hesitate to recommend these guys to my family or friends.

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Richard Dauber

Richard Dauber

July 15, 2026

The AI interactive was ok but screwed up my ph# so never got a call. However, Camile arrived and spent time discussing my points and activities performed, helped me tremendously and ultimately didn’t need service. He was professional, informative, and transparent so Heritage, please acknowledge his great service!

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D L

D L

July 15, 2026

Frequently Asked Questions

  • Why should I install a whole-house generator at my Massachusetts home?

    Massachusetts experiences severe weather including nor’easters, ice storms, and hurricanes that can cause extended power outages. A whole-house generator automatically restores power within seconds of an outage, keeping your heating system, sump pump, refrigerator, and other essentials running safely.

  • What size generator do I need for my home?

    The right generator size depends on your home’s square footage, the number of appliances and systems you want to power, and your electrical panel capacity. Heritage provides a free in-home assessment to calculate your load requirements and recommend the ideal generator size for your needs.

  • How does a standby generator work during a power outage?

    A standby generator is permanently installed outside your home and connected to your electrical panel and a fuel source such as natural gas or propane. When it detects a power loss, an automatic transfer switch activates the generator within seconds — no manual intervention required.

  • Does Heritage handle generator maintenance in Massachusetts?

    Yes, Heritage offers comprehensive generator maintenance services to keep your unit running reliably year-round. Regular maintenance includes oil and filter changes, battery checks, and load testing, which are essential to ensure your generator performs when you need it most.

  • Do I need a permit to install a generator in Massachusetts?

    Yes, most Massachusetts municipalities require both electrical and building permits for standby generator installations. Heritage handles the entire permitting process and ensures your installation meets all local codes and regulations so you don’t have to worry about compliance.

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Whether you need routine maintenance, repair, or new installation – we have you covered. 

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