The Heat Is On. We're Ready.
Emergency A/C Service • Financing Available
heritage_fulllogo_RGB 1
Massachusetts Heating & Cooling Services | JustCallHeritage.com

In 1986, Heritage Home Service began as a locally operated, and people-centered business helping to elevate our industry and improve the lives of families across New Hampshire. Since then, Heritage has grown to become Massachusetts’ trusted partner in heating and cooling. From repairs, replacements, indoor air quality improvements, and more, you can count on Heritage to get the job done right the first time, no matter what your home is facing.

We treat your home like our own and as homeowners and families ourselves, we understand the frustrating disruption to your daily life that can occur when facing costly repairs or possible heating or cooling system replacement. At Heritage, we guide you through the process and give you all the options available for your home so you can get back to being comfortable as soon as possible.

JUST CALL HERITAGE (978) 238-0100

FAQs

  • Heating Services

    Heritage offers the following heating services for homeowners:

    Heating Repair: We will come in and diagnose whatever issues your heating system is having, give you all the options for repair (or possible replacement), so you can make an educated decision on what’s best for you and your home.

    Heating Maintenance: One of the most important things you can do as a homeowner is have routine service on your heating system. We provide annual maintenance and checkups throughout the year to ensure your heating is performing to peak efficiency, especially before winter takes hold. Routine maintenance helps catch issues before they become costly problems.

    Heating Installation: If you need a new heating system, Heritage will make recommendations based on your home’s size, layout, and existing heating needs. We’ll lay out all the options so you can make an educated decision on what’s right for your home’s heating needs.

  • Cooling Services

    Heritage offers the following cooling services from Heritage:

    • Cooling Repair: Not only can they be frustrating, but tackling cooling repairs often means you could be days without AC. Not so with Heritage! We have fully stocked trucks ready to handle most repairs same-day, so you’ll be keeping your cool when you choose us. Our team will figure out what’s going on, make recommendations on what to do next, and let you choose how we repair (or potentially replace) your home’s cooling system.
    • Cooling Maintenance: Maintaining your cooling system is critical to keeping it working through the hottest summer days. We’ll check for issues, make repairs if needed, and test your system before we leave to make sure you won’t have any problems when it comes time to run it.
    • Cooling Installation: Heritage provides many different solutions for residential cooling systems, even if you don’t have existing ductwork. We’ll work with you to determine the best cooling options for your home and answer any questions you have when picking the right one for your family.
  • Heating and Cooling Services from Heritage

    When you work with Heritage, you get over 35+ years of experience in all things heating and cooling. We work with most makes and models of residential heating and cooling systems and maintain a fully staffed warehouse and fleet of 70+ trucks. This means you can trust that we’ll be able to provide emergency repairs, annual maintenance, and full system installations when you need them.

    Heritage’s expert technicians are certified and licensed for all work performed. They continually strive to educate themselves on new technology, new brands, new makes and models, and more to help them support our customer’s needs. Heritage works one-on-one with our entire team to provide a technical academy to help them refine their skills working with fully functional equipment.

    We also handle any permitting required by your town for work performed, so you can relax knowing you’ve received a job done right.

Why Your Comfort Is Important to Us

Unfortunately, no heating or cooling units can withstand the test of time. Even if you hardly use your HVAC systems, they can exhibit slow drops in efficiency over the years. If you are questioning the efficiency of your heater or AC unit, reach out to our professionals. We can perform a thorough inspection to determine the quality of your system, its approximate lifespan, and if it needs any repairs.

Call Heritage Today for Heating and Cooling Services in Massachusetts

There’s a reason why Massachusetts calls Heritage – we get the job done, and we get the job done right. We treat our customers with respect, the way we want to be treated. Call us today to schedule an appointment for heating or cooling systems and see why Heritage is the local service provider you can count on in your home.

DSC_0924
DSC_1347 1-min

Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

VIEW FINANCING OPTIONS
DSC_1347 2-min

Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

VIEW MEMBERSHIP
DSC_0972-1

FREE

Generator Estimates

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 08/31/26

$99

Drain Camera Inspection

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 9/30/26

Easy Payment Plans

0% for 60 Months Financing

SCHEDULE NOW

Cannot be combined with other offers or discounts. Offers expire on 08/31/26

15% OFF

Dehumidifiers

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 08/31/26

$50 OFF

Repairs over $200

SCHEDULE NOW

See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 08/31/26

view more offers

What Our Customers Are Saying

Isles came promptly on an emergency night call and did a very professional job and was very personable and knowledgeable.

Show More
Ann Federici

Ann Federici

July 21, 2026

When my AC quit suddenly, Heritage came in a timely fashion and did an excellent job. The four gentlemen who helped me were professional and knowledgeable. Joe diagnosed the problem and was very thorough in explaining the cost of repair versus replacement. Bobby, Harrison and the electrician Liam did the replacement and were wonderful to work with. They explained the process carefully, answered all my questions and completed the job efficiently and quickly. I would certainly call the company again for any HVAC, plumbing or electrical needs. Thanks Heritage!

Show More
Sarah Mason

Sarah Mason

July 20, 2026

I had an emergency with my septic and had no running water. Their technician Derek, arrived early and explained every step of his process and what everything cost, before performing the work.

Show More
Dennis Kane

Dennis Kane

July 20, 2026

First time using Heritage, as two other plumbers I’ve used in the past gave me long lead times. Heritage answered my call personally, and scheduled me same day-amazing considering it was a Saturday! I had a leaking outdoor spigot, and given the drought, waiting a week to fix it was out of the question. The technician sent out, James Shallow, could not have been more professional, knowledgeable and personable. He showed up on time, did the job seamlessly and without issue. He spent time educating us as to how to avoid this problem in the future, and it was a genuinely pleasant experience. I will most definitely use & recommend Heritage again (request Jimmy).

Show More
denice brandon

denice brandon

July 17, 2026

Alex came to fix a water main leak at my home which was pre-manufactured in the late eighties. He found and fixed the leak quickly. After the job was complete I spoke with him about the cause because this is the third time in a year with a leak. He spent the time with me explaining the material used for piping in my place and checked the water pressure. The pressure was on the high end and we both concluded between pressure spikes and old plastic pipes. I asked for an estimate to replace all the pipes. He was able to give me an estimate on the spot and found financing with very reasonable terms. Two days later Heritage Home Services was here with two trucks and completely changed out the piping in a day. In short. This place answers the phone. Gets technician on the job quickly. Great knowledge. Cleaned thoroughly before leaving.

Show More
Greg Cumming

Greg Cumming

July 17, 2026

Derek Schmidt did a great job servicing my Bradford White water heater! Very knowledgeable and took the time to explain everything to me and all my options moving forward. He was respectful of my home and family, would welcome him back anytime.

Show More
Ryan Willett

Ryan Willett

July 16, 2026

The team came after hours and quickly deduced the issue and got the AC back on line! Very nice people and did thorough work!

Show More
bouche64

bouche64

July 15, 2026

We called several plumbers and I got “we are too busy” and “it’s too small of a job”. Not with heritage though! They were able to get us on the schedule in a timely manner and helped us with our plumbing issue. Thank you Zach! Zach was quick and professional! Will definitely use again!

Show More
Andrea Thomas

Andrea Thomas

July 15, 2026

I’ve dealt with Heritage for many years because of their dependability. They are not the cheapest, for sure, but if you need a plumbing or HVAC system installed or serviced/repaired, there’s none better. I needed repairs to be done on slim duct covers that were damaged after having siding installed on my home. I called Heritage because they were the company that installed the original mini-split system in my house several years earlier. John Lindonen and another technician (unfortunately, I don’t remember his name) showed up as committed and did the repair work. They were very thorough, explaining every issue to me and answered all of my questions. They were polite, and extremely knowledgeable. I wouldn’t hesitate to recommend these guys to my family or friends.

Show More
Richard Dauber

Richard Dauber

July 15, 2026

The AI interactive was ok but screwed up my ph# so never got a call. However, Camile arrived and spent time discussing my points and activities performed, helped me tremendously and ultimately didn’t need service. He was professional, informative, and transparent so Heritage, please acknowledge his great service!

Show More
D L

D L

July 15, 2026

Frequently Asked Questions

  • What heating and cooling services does Heritage offer in Massachusetts?

    Heritage provides comprehensive HVAC services for Massachusetts homeowners including furnace and boiler repair, installation, and maintenance, air conditioning services, ductless mini-split systems, heat pump services, indoor air quality solutions, and smart thermostat installation. Heritage operates from offices in Wilmington and Auburn, MA.

  • Does Heritage offer emergency HVAC service in Massachusetts?

    Yes. Heritage provides emergency heating and cooling services for Massachusetts homeowners. Whether your furnace fails during winter or your AC stops working in summer, our team responds quickly to restore comfort to your home.

  • How often should Massachusetts homeowners schedule HVAC maintenance?

    Heritage recommends heating maintenance in the fall and cooling maintenance in the spring. Annual maintenance helps prevent breakdowns, improve energy efficiency, and extend the lifespan of your equipment.

  • Does Heritage serve all of Massachusetts?

    Heritage serves homeowners across eastern and central Massachusetts from two office locations — Wilmington (323 Andover St) and Auburn (109 Washington St, Worcester area). Contact us to confirm service availability in your area.

  • Does Heritage offer financing for HVAC installations in Massachusetts?

    Yes. Heritage offers financing options to help Massachusetts homeowners manage the cost of new heating and cooling equipment. We provide upfront pricing and flexible payment plans.

Schedule a comprehensive service near you!

Whether you need routine maintenance, repair, or new installation – we have you covered. 

Schedule now!

Find a Service Technician Near You

    Contact Us

    How Can We Help You

    Need Emergency Service? Call Now (603) 354-0092

    Choose Your Residential State Location