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We spend roughly 80-90% of our lives indoors, meaning that we are constantly exposed to indoor pollutants from cooking, germs, mold, household chemicals, and more. All of these contaminants make indoor air pollution much worse than outdoor air, contributing to health problems such as allergies, illness, and lung disease.

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FAQs

  • The Importance of Air Quality

    As a homeowner, you may not be aware of the technology available to you to help relieve or virtually eliminate common side effects of bad indoor air quality, such as:

    • Seasonal allergies
    • Asthma symptoms
    • Cold or flu exposure
    • Mold formation
    • Dry air

    If you deal with chronic fatigue, headaches, coughing or sneezing, your home’s air quality could be the culprit. That’s why the indoor air quality (IAQ) experts at Heritage Home Service are here to help you design a system customized to your exact air quality needs.

  • Heritage’s Indoor Air Quality Solutions

    Heritage Home Service provides Massachusetts customers with the following whole-home indoor air quality solutions:

    • Whole home air filtration
    • ERV or HRV air exchangers
    • UV light air purification
    • Electrostatic air purification
    • Ionic air purification
    • Whole home humidification
    • Whole home dehumidification
  • Air Filtration Systems

    A good air filtration system can clean up a lot of the contaminants in your home, up to 99% in some cases. But, here’s the important part: it’s better to get help from a professional HVAC expert. They can pick the right filter for you and install it correctly to make sure you aren’t accidentally putting strain on your heating and cooling system.

    Why Isn’t My Existing Air Filter Good Enough?

    Many homeowners assume their current HVAC filter is sufficient to clean your air. In reality, your air filter is designed to remove debris from the system itself, not to make the air you breathe cleaner. An air filtration system, on the other hand, uses materials that can trap tiny particles like pollen and dirt before they get into your house, giving you an extra layer of protection from indoor air pollution.

  • Air Purification Systems

    Instead of buying a store-bought air purifier that barely makes a difference, consider a whole-home air purification system installed by our professional IAQ specialists.

    • UV Air Purification: UV air purifiers use ultraviolet light technology to kill bacteria and viruses that pass through its filter.
    • Electrostatic air purification: Electrostatic purifiers use static electricity to grab onto dirt, dander, pollen and other airborne particles like a magnet.
    • Ionic air purification: Air ionizers release ions that are attracted to airborne particles. This causes air pollutants to clump together and fall onto surfaces where they can be cleaned up.

    With decades of experience in the industry, our technicians can help you choose the right type of system for your budget and your existing HVAC equipment.

  • Why Air Pollution is Worse Inside Your Home

    Homeowners in Massachusetts spend a lot of time indoors, especially in the winter. The truth is, indoor air quality is often 2–5 times worse than outdoors. This happens because we trap pollutants inside by keeping the windows and doors closed. The quality of your indoor air boils down to how often your home gets new air from outside, also known as your “air exchange rate”.

    With windows open, your home gets four to five fresh air changes per hour. But with windows closed, this drops to just one or two air changes per hour. This means that your family is frequently exposed to higher concentrations of VOCs (volatile organic compounds) from off-gassing of building materials, carpet, flooring, and even household chemicals. Pollen, dust, and pet dander also get trapped inside, which is especially tough for family members with allergies and asthma.

    Of course, we can’t keep our windows open all the time, so we sometimes have to give up on air quality. That’s why we recommend our customers use IAQ systems to make the air inside better. These products can make a big difference in how fresh and comfy your home feels while also saving energy from your heating and cooling system. With these products, you can dramatically improve your indoor air quality and comfort while conserving energy used by your heating and cooling system.

    Can Store-Bought Air Purifiers Help?

    Any sort of air quality treatment is better than nothing. Portable air filtration and dehumidification units can solve some issues for smaller spaces, but a whole home system can solve several problems at once with greater results. If you have tried portable units before and weren’t satisfied with the results, a whole-home solution may be right for you.

    It can be hard to imagine how much better it feels to breathe cleaner air until you actually experience it. When deciding whether an air purifier is worth it, the best place to start is to track your symptoms indoors and discuss your experiences with a licensed service provider.

Air Purification System Repair

Are you starting to notice more indoor air quality problems, even with your current air purification system? You can call Heritage Home Service to examine your equipment to figure out what’s wrong. We are committed to finding the most effective and affordable solution for your home!

Ask How Heritage Can Help with Your Air Conditioning Needs

Our technicians bring unparalleled respect and expertise to each and every one of our customer’s homes, so you can trust in us to get the job done right the first time. Whether you need repair, maintenance, or a free estimate on a new installation, our team is here to help. Give us a call, and ask one of our friendly representatives to schedule your next appointment today.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Complete Care Plan

With Complete Care, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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What Our Customers Are Saying

Todd did a great Job installing electrical outlet for the dryer. Very personable and professional, would recommend him every time. He also showed me how much space I had left on my breaker panel for future use. Thanks Todd!

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Nip Tanner

Nip Tanner

July 3, 2025

Great work and done quickly.

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Ernie Gabriel

Ernie Gabriel

July 3, 2025

The service provided was exceptional, encompassing the entire process from initial appointment scheduling to the completion of the work. Elijah demonstrated punctuality, professionalism, and effectively addressed our requirements. Furthermore, the same-day service delivery was greatly appreciated. We are highly satisfied with the service and commend the team’s performance.

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Penney Small

Penney Small

July 2, 2025

Bryce was very professional, courteous, friendly. He kept us informed about when they will be here, what he was doing, how long they will be. Showed us all the work that was done, and how everything works. Answered all our questions. Very exceptional service. Would recommend to anybody. So very pleased!

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Debra MacKay

Debra MacKay

July 1, 2025

Very knowledgeable and efficient staff. Provided me with great future maintenance tips.

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patrick quinn

patrick quinn

July 1, 2025

I was very pleased with the efficient service today!

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Bruce Dobkowski

Bruce Dobkowski

July 1, 2025

Friendly and competent and they were careful. Good job.

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Eric Evans

Eric Evans

June 30, 2025

Technicians were booked promptly for service and came in the time window and assessed, diagnosed and managed the problem with our heat pumps quickly and thoroughly informed us along the way of what was needed, the cost and tips to maintain better moving forward. We are grateful and thankful for their service. We will be working with Heritage moving forward for all our heat pump needs!

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Kristen Hoglund

Kristen Hoglund

June 26, 2025

Well trained technician

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kirk plender

kirk plender

June 26, 2025

Called on a Thursday with an active leak…actually a drip…found by luck on the cellar floor. Vinny showed up less than 24 hours later, and after diagnosing the issue found the problem. It wasn’t what I thought, but his perseverance paid big time dividends. On a Friday early evening Vinny made a trip to a Home Depot 30 minutes away, and when he returned the problem was solved in 30 minutes. Heritage upgraded our electrical system from 100 amp to 200 amp, and installed a whole house generator for us during the winter, so we were very familiar with the company. I can’t say enough good things about their workmanship, their customer service, and their professional employees. I would be pleased to have Vinny come back should the need arise. He was great!! Dean Wolfahrt 115 Payeur Circle Sanford, ME. 04073

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Dean Wolfahrt

Dean Wolfahrt

June 21, 2025

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