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Sump pump services | Just Call Heritage

As the seasons change, New Hampshire homeowners often struggle to deal with wet basements. High water tables and nearby springs can leak water into your home as the snow melts or rain settles over the area. And unless you have a modern poured concrete foundation, you likely deal with some level of seasonal or constant water level issues. 

Regardless of whether your basement is finished or not, Heritage Home Service is here to prevent you from dealing with a flooded basement. For over 30 years, we’ve worked with all kinds of homeowners across New Hampshire to install and service sump pumps and basins, keeping them high and dry all year long. Don’t lose sleep when rain and snow are in the forecast — Just Call Heritage instead!

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FAQs

  • New Hampshire Sump Pump Installation Services

    When you need a new sump pump, trust the experts at Heritage Home Service. Our technicians will come to your home and make recommendations for installation, sump pump replacement, or sump pump maintenance based on your exact needs. Because we work with multiple sump pump makes and models, our team has the most experience to help you make the best decision for your home.

  • Prevent Water Damage With a New Sump Pump

    Homeowners in the Northeast know a solid-working sump pump is more than a luxury — it’s a necessity to prevent major damage. If your sump pump isn’t working as efficiently as in years past, or it’s over seven years old, it may be time to consider a new system for your home. Some of the advantages of a new sump pump include:

    • Preventing foundation damage: When your basement floods, water can seep into your foundation and create unseen (and costly) damage. Mitigate potential water damage with the installation of a new sump pump.   
    • Protect your home from mold and mildew: Moisture in your basement can encourage mold and mildew growth in walls, leaving behind unsightly stains and creating a health hazard. A new sump pump stops growth and keeps your home safe.
    • Reduce termite and pest infestation: Wet foundations and walls create an inviting space for termites and other insects to invade your home. The right sump pump can help your home stay pest-free while protecting your home’s value.
    • Mitigate radon hazards: Radon gas can grow to hazardous levels in your basement when water and moisture are present. A new sump pump keeps both the water out and reduces breathing hazards in your home.
    • Control humidity issues: If not addressed, standing water can evaporate and create an uncomfortably humid home. Avoid water collecting in the walls and the unwanted humidity with a new sump pump.
  • The Sump Pump Installation Process

    When you’re ready to install a sump pump in your home’s basement, we’re here to make it an easy process! Our expert technicians have installed sump pumps in homes across New Hampshire, so we know how to make the process easy for your family. Our process is quick and easy: 

    1: Dig a hole and install the liner: This is the first step. We’ll create a hole to install the sump pump and install a liner to ensure the water stays in the chamber.

    2: Create a perimeter drain system: A perimeter drain system will help guide any standing water into the pump, leaving your home high and dry.

    3: Install the sump pump: We take our time to carefully install the sump pump correctly, making sure everything works properly and water is getting whisked away.

    4: Repair your basement floor: Once we verify everything is working properly, we’ll clean up our mess, leaving your basement floor looking better than before.

  • Signs Your Sump Pump Needs Repair or Replacement

    If your sump pump is doing any of these things, it could be a sign you need to Just Call Heritage and get it replaced or repaired today.

    • Loud noises (like grinding or rattling), or no noise at all during weather events
    • Noticeable vibration coming from the sump pump
    • Running continually — even when it’s not raining or snowing
    • Running longer than usual
    • Visible rust on the sump pump
    • Irregular turning on and off, even when it’s raining or snowing
    • Your sump pump is over seven years old
  • What Is a Sump Pump? How does it work?

    Installing a sump pump is one of the easiest ways to protect your New Hampshire home from water damage throughout the year. A sump pump is installed into the lowest part of your home’s foundation or basement, with a perimeter drainage system designed to channel all the water into your pump. From there, the pump works to send the water out of your home, draining it back outside to prevent flooding in your home.

  • Types of Sump Pumps

    There are three primary types of sump pumps Heritage Home Service can install into your home. We’ll assess your basement or foundation to determine which one would work best for your needs, and make recommendations on proper installation, operation, and maintenance schedule. The three different types of sump pump are: 

    • Pedestal: With a pedestal pump, the motor sits above the water line on a pedestal, while the pump stays submerged. When a float is pushed upwards, the pump goes to work removing moisture from your basement. These pumps are often easier to install than submersible pumps, making them a great value choice.
    • Submersible: As the name suggests, these pumps are designed to go under the water collecting in your home to drain it outside. These pumps are quiet, efficient, often more powerful than other pump types, and are ideal for homes with a danger of basement or foundation flooding.
    • Ejector: While pedestal and submersible sump pumps are designed to get excess moisture from your home, ejector pumps are designed to push wastewater out from basement drains into the sewage line. These pumps help you effectively move water from toilets and washing machines to their proper destinations, ensuring that wastewater doesn’t build up in your home.

New Hampshire Sump Pump Repair Services

If a sump pump fails, it can be bad news for your basement. With many New Hampshire homeowners spending the money to remodel and make their basement livable, imagine the damage that could be done if it floods. 

Ensuring your sump pump is working as intended and is ready to handle water flow is critical to protecting your investment. Some of the most common repair calls we receive include a sump pump’s motor failing or performing poorly because it’s not sitting in its pit properly.

Call Heritage Today for Your Sump Pump Installation and Repair Needs

Since 1986, Heritage Home Service has helped New Hampshire homeowners with sump pumps, plumbing, and much, much more. Our team is trained, licensed, and certified. We continuously push ourselves to learn as much as we can about sump pumps and all that we do to help our customers to the best of our ability.

Don’t let repeated issues with your basement flooding keep happening when they don’t have to — let Heritage repair or replace your sump pump. With over 35 years of experience working with sump pumps, we’re sure we can give you the options you need for repairing or replacing yours. Call us today.

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What Our Customers Are Saying

Tyler and Kyle got my furnace up and running quickly and identified some problems that would’ve been catastrophic. I’m very happy with his work and highly recommend this company

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Bruce Gard

Bruce Gard

November 11, 2026

Kyle did a wonderful job fixing our boiler. The part he replaced wasn’t what was causing the issue, but that wasn’t his fault. Heritage came out the following day to correct the issue and their technicians were very respectful of our home and anxious dog. That is why we keep coming back to them for all of our needs.

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Jessica Thompson

Jessica Thompson

November 11, 2026

The technician showed up when they said he would. He was knowledgeable, professional, and answered all of my questions. The work was done efficiently and neatly.

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Mary Anna Brown

Mary Anna Brown

November 11, 2026

Another stellar experience with heritage Home services for my annual HVAC heating system checkup. Not only was the technician on time and personable, but he clearly had a high degree of knowledge and skill. He pointed out some things that needed attention which I appreciated and scheduled. Every interaction I have had with Heritage has been outstanding. I feel as if my home is in good hands.

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Kate Jaffarian

Kate Jaffarian

November 11, 2026

Very pleased with Heritage as a new customer! Owen provided a lot of information and explanation about the heating system and now I am even more confident with how it works. He went over and above! Thanks so very much Heritage!2

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Ann Collins

Ann Collins

November 11, 2026

Brandon was kind and respectful. Although the problem turned out to be a water meter issue that he couldn’t fix, I truly appreciate him pointing me in the right direction, especially since I’m not handy. I hadn’t found a plumber I felt I could rely on, but after this experience, I’ll definitely be calling Heritage Home Service for future plumbing needs!

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Eric Meister

Eric Meister

November 11, 2026

Anthony was terrific! He moved a light fixture/fan and fixed several other issues that needed attending to. He also checked out the electrical panel for me. I now feel safe in this house that I bought 2 months ago. I only wish I had called Heritage sooner.

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Joyce

Joyce

November 10, 2026

The technician’s work was exceptional. He was thorough and knowledgeable. The company’s AI voice scheduling was very difficult to deal with.

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Peter Smallidge

Peter Smallidge

November 10, 2026

Steven was very knowledgeable and personable. He explained everything to me and gave me different options to choose from. It was a really great experience!

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Nicole Levreault

Nicole Levreault

November 10, 2026

They have humans that talk to you! Didn’t have to wait for an appointment. Came next day. Showed up on time. Did the work in a the time frame and at the price they said it would. Cleaned up nice after. Would not have known they were there except the plumbing problems are gone. The plumber Dakota was a good guy. Didn’t stop until the work was done. I got what I paid for with people that were genuinely glad to have my business. Well done.

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Sean Powers

Sean Powers

November 10, 2026

Frequently Asked Questions

  • Why do New Hampshire homes need sump pumps?

    New Hampshire’s heavy rainfall, snowmelt, and high water tables put many homes at risk for basement flooding. A sump pump collects groundwater that seeps into your basement or crawl space and pumps it away from your foundation, protecting your home from water damage, mold growth, and structural issues.

  • What type of sump pump is best for my home?

    The best sump pump depends on your home’s needs. Submersible sump pumps are installed inside the sump pit and are quieter, while pedestal pumps sit above the pit and are easier to service. Heritage can also install battery backup sump pumps to protect your home during power outages. Our team will assess your basement and recommend the right solution.

  • How often should a sump pump be replaced?

    Most sump pumps last 7 to 10 years with proper maintenance. Signs that your sump pump may need replacement include frequent cycling, unusual noises, visible rust or corrosion, failure to turn on during heavy rain, and the pump running continuously without shutting off. Heritage can inspect your sump pump and advise whether repair or replacement is needed.

  • Does Heritage install battery backup sump pumps?

    Yes. A battery backup sump pump provides critical protection during power outages, which are common during New Hampshire storms and nor’easters. Heritage installs battery backup systems that activate automatically when your primary pump loses power, keeping your basement dry when you need it most.

  • How can I maintain my sump pump between professional service visits?

    Basic sump pump maintenance includes testing the pump by pouring water into the pit to ensure it activates and drains properly, checking the discharge line for obstructions, cleaning any debris from the sump pit, and ensuring the float switch moves freely. Heritage recommends professional inspections at least once a year to catch issues early.

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