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Why is having a whole-home standby generator important in New England?

With the wildly different weather conditions, we experience here in the Northeast, power outages are no uncommon occurrence for many of us.  As past winter storms have proven to us before, homeowners can be left without power for days or even weeks in our region when they get bad enough.  This can leave our homes vulnerable to damage from things like frozen pipes, and without essentials like running water if you live on a well.  A few of us might even have a portable generator tucked away in storage just for this, but they can be loud, smelly, and dangerous to operate if you don’t know what you’re doing.  Not to mention the hassle of playing the “guessing game” to see which breakers you can switch back on.  Standby generators will truly power your entire home, so you can stay connected and weather the storm with all your comforts!  And since whole-home standby generators are a permanent installation with their own fixed fuel supply, trudging outside in the rain and snow is a thing of the past.  They offer a true set-and-forget package that kicks in so quick, you may not even have noticed you lost power!

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FAQs

  • Does my generator need maintenance?

    Just like all of your other comfort systems, whole-home standby generators are working for you even when you don’t realize it! Since they need to be relied upon to turn on in an instant during a power outage, your unit will periodically run short test cycles to ensure everything is working, usually once a week. Overtime, running test cycles and being exposed to the elements means parts will begin to wear down. Weather conditions will also affect the life of your generator battery, which it needs to supply your home with constant and uninterrupted power. Thankfully, routine annual maintenance will replace any worn components and make sure your home’s power never skips a beat!

  • What happens during generator maintenance?

    • Oil change and filter change
    • Check and clean spark plugs
    • Clean air filter
    • Battery test
    • Date/time exercise check
    • Output voltage test
    • Transfer switch test
    • Mock outage test
    • Inspect fuel lines and ensure adequate supply
    • General wear and tear inspection
  • What can I do if my generator doesn’t turn on?

    If you have routine maintenance done on an annual basis, you shouldn’t ever have to worry about this, but very rarely this can happen for a number of reasons.  Most modern generators (including all Heritage installed models) have digital displays to easily inform the homeowner or technician of any potential problems.  If you have a power outage and your generator isn’t turning on, make note of the error code that is being displayed (if any) and give us a call right away!  You can also refer to your owners manual to see if the issue was temporary and the unit just needs to be reset.  If this is the case, your unit should work immediately after the reset.  NOTE: DO NOT attempt to open or disassemble any components of your generator without professional assistance.

  • Save 10% With New Generator Installations!

    Thinking about having one installed for your family?  Standby whole-home generators offer a complete peace-of-mind package that are well worth the investment if you live in an area that experiences frequent outages or if you have crucial systems like a well pump or sump pump that need to run 24/7.

    If you’re ready to get started, you can schedule your quote and for a limited time, get 10% OFF your total installation price.  

    And the best part?  We can have your generator installed and ready to run in as little as 2-days!  Keep your home on all winter with a professionally installed whole-home standby generator by Heritage.

Partnering with Cote Electric for Expert Generator Installation

At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

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Whole-Home Standby Generator Maintenance

Learn how to perform annual maintenance on a whole-home standby generator.

With all the things to do to get your home ready for winter, we know it can feel overwhelming.  If you need help with your winter prep this season, Heritage is here for you!  We’re happy to answer any questions and guide you through the process of making sure your home is ready to weather the season with flying colors.  Just give us a call!

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When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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What Our Customers Are Saying

When my AC quit suddenly, Heritage came in a timely fashion and did an excellent job. The four gentlemen who helped me were professional and knowledgeable. Joe diagnosed the problem and was very thorough in explaining the cost of repair versus replacement. Bobby, Harrison and the electrician Liam did the replacement and were wonderful to work with. They explained the process carefully, answered all my questions and completed the job efficiently and quickly. I would certainly call the company again for any HVAC, plumbing or electrical needs. Thanks Heritage!

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Sarah Mason

Sarah Mason

July 20, 2026

First time using Heritage, as two other plumbers I’ve used in the past gave me long lead times. Heritage answered my call personally, and scheduled me same day-amazing considering it was a Saturday! I had a leaking outdoor spigot, and given the drought, waiting a week to fix it was out of the question. The technician sent out, James Shallow, could not have been more professional, knowledgeable and personable. He showed up on time, did the job seamlessly and without issue. He spent time educating us as to how to avoid this problem in the future, and it was a genuinely pleasant experience. I will most definitely use & recommend Heritage again (request Jimmy).

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denice brandon

denice brandon

July 17, 2026

Alex came to fix a water main leak at my home which was pre-manufactured in the late eighties. He found and fixed the leak quickly. After the job was complete I spoke with him about the cause because this is the third time in a year with a leak. He spent the time with me explaining the material used for piping in my place and checked the water pressure. The pressure was on the high end and we both concluded between pressure spikes and old plastic pipes. I asked for an estimate to replace all the pipes. He was able to give me an estimate on the spot and found financing with very reasonable terms. Two days later Heritage Home Services was here with two trucks and completely changed out the piping in a day. In short. This place answers the phone. Gets technician on the job quickly. Great knowledge. Cleaned thoroughly before leaving.

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Greg Cumming

Greg Cumming

July 17, 2026

The team came after hours and quickly deduced the issue and got the AC back on line! Very nice people and did thorough work!

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bouche64

bouche64

July 15, 2026

We called several plumbers and I got “we are too busy” and “it’s too small of a job”. Not with heritage though! They were able to get us on the schedule in a timely manner and helped us with our plumbing issue. Thank you Zach! Zach was quick and professional! Will definitely use again!

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Andrea Thomas

Andrea Thomas

July 15, 2026

I’ve dealt with Heritage for many years because of their dependability. They are not the cheapest, for sure, but if you need a plumbing or HVAC system installed or serviced/repaired, there’s none better. I needed repairs to be done on slim duct covers that were damaged after having siding installed on my home. I called Heritage because they were the company that installed the original mini-split system in my house several years earlier. John Lindonen and another technician (unfortunately, I don’t remember his name) showed up as committed and did the repair work. They were very thorough, explaining every issue to me and answered all of my questions. They were polite, and extremely knowledgeable. I wouldn’t hesitate to recommend these guys to my family or friends.

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Richard Dauber

Richard Dauber

July 15, 2026

The AI interactive was ok but screwed up my ph# so never got a call. However, Camile arrived and spent time discussing my points and activities performed, helped me tremendously and ultimately didn’t need service. He was professional, informative, and transparent so Heritage, please acknowledge his great service!

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D L

D L

July 15, 2026

Derek Clark from Heritage Home Services did a fantastic job for us. He installed a new garbage disposal and fixed a leaky bathroom faucet quickly and efficiently. He was professional, knowledgeable, and pleasant to have in our home. He took the time to explain everything, completed the work with care, and left the area clean when he was finished. We really appreciated his friendly attitude and excellent service. We’d definitely recommend Derek and Heritage Home Services to anyone looking for a reliable plumber!

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Caroline Kittelson

Caroline Kittelson

July 15, 2026

Bryce was great. Hard working and professional working in a hot attic on an 80 plus day. I don’t know how they do it.

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Linda Penalis

Linda Penalis

July 14, 2026

The two gentlemen that came to “my home were very nice and professional.” And they wore inside shoe covers!! I love that. Keep up the good work

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Joe Eck

Joe Eck

July 13, 2026

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