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Why is having a whole-home standby generator important in New England?

With the wildly different weather conditions, we experience here in the Northeast, power outages are no uncommon occurrence for many of us.  As past winter storms have proven to us before, homeowners can be left without power for days or even weeks in our region when they get bad enough.  This can leave our homes vulnerable to damage from things like frozen pipes, and without essentials like running water if you live on a well.  A few of us might even have a portable generator tucked away in storage just for this, but they can be loud, smelly, and dangerous to operate if you don’t know what you’re doing.  Not to mention the hassle of playing the “guessing game” to see which breakers you can switch back on.  Standby generators will truly power your entire home, so you can stay connected and weather the storm with all your comforts!  And since whole-home standby generators are a permanent installation with their own fixed fuel supply, trudging outside in the rain and snow is a thing of the past.  They offer a true set-and-forget package that kicks in so quick, you may not even have noticed you lost power!

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FAQs

  • Does my generator need maintenance?

    Just like all of your other comfort systems, whole-home standby generators are working for you even when you don’t realize it! Since they need to be relied upon to turn on in an instant during a power outage, your unit will periodically run short test cycles to ensure everything is working, usually once a week. Overtime, running test cycles and being exposed to the elements means parts will begin to wear down. Weather conditions will also affect the life of your generator battery, which it needs to supply your home with constant and uninterrupted power. Thankfully, routine annual maintenance will replace any worn components and make sure your home’s power never skips a beat!

  • What happens during generator maintenance?

    • Oil change and filter change
    • Check and clean spark plugs
    • Clean air filter
    • Battery test
    • Date/time exercise check
    • Output voltage test
    • Transfer switch test
    • Mock outage test
    • Inspect fuel lines and ensure adequate supply
    • General wear and tear inspection
  • What can I do if my generator doesn’t turn on?

    If you have routine maintenance done on an annual basis, you shouldn’t ever have to worry about this, but very rarely this can happen for a number of reasons.  Most modern generators (including all Heritage installed models) have digital displays to easily inform the homeowner or technician of any potential problems.  If you have a power outage and your generator isn’t turning on, make note of the error code that is being displayed (if any) and give us a call right away!  You can also refer to your owners manual to see if the issue was temporary and the unit just needs to be reset.  If this is the case, your unit should work immediately after the reset.  NOTE: DO NOT attempt to open or disassemble any components of your generator without professional assistance.

  • Save 10% With New Generator Installations!

    Thinking about having one installed for your family?  Standby whole-home generators offer a complete peace-of-mind package that are well worth the investment if you live in an area that experiences frequent outages or if you have crucial systems like a well pump or sump pump that need to run 24/7.

    If you’re ready to get started, you can schedule your quote and for a limited time, get 10% OFF your total installation price.  

    And the best part?  We can have your generator installed and ready to run in as little as 2-days!  Keep your home on all winter with a professionally installed whole-home standby generator by Heritage.

Partnering with Cote Electric for Expert Generator Installation

At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

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Whole-Home Standby Generator Maintenance

Learn how to perform annual maintenance on a whole-home standby generator.

With all the things to do to get your home ready for winter, we know it can feel overwhelming.  If you need help with your winter prep this season, Heritage is here for you!  We’re happy to answer any questions and guide you through the process of making sure your home is ready to weather the season with flying colors.  Just give us a call!

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What Our Customers Are Saying

We had an issue with our HVAC and Dan came in on a Sunday and made sure that everything was done perfectly. I would definitely recommend Dan for future Jobs when it comes to your furnace and AC.

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Raymond Lamothe

Raymond Lamothe

October 11, 2026

Daniel was professional and knowledgeable . He patiently explained what was wrong and told me what he was going to do . No.gimmics .

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tristen h

tristen h

October 10, 2026

Bailey from heritage was great. Very helpful and seemed to be very interested in helping not just getting the job done quick. A bonus was a handsome plumber :) haha. Tiffany bidet

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Babydoc 7862

Babydoc 7862

October 10, 2026

Shawn came out and was very efficient, very kind, took the time out to help us and explain everything. Great service for sure.

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Catarina Spencer

Catarina Spencer

October 9, 2026

Sean was great for helping fix some drainage issues with our sink and diagnosing an issue that could have become bigger if not caught.

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Ian Fitzgerald

Ian Fitzgerald

October 9, 2026

Water heater maintenance . The service was explained to me and was what I expected other than I was told on the phone a camera would go in to view the inside. Marcus said that was not needed as he could see inside. He explained what he did do and said all was good right now. Very happy with today’s service.

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Carol Leblanc

Carol Leblanc

October 8, 2026

David was excellent. He did a thorough job on our boiler upkeep. He let us know about a couple of problems that might pop up down the line, but took an educational approach rather than a sales pitch. He was a pleasure to work with and we’ll definitely continue doing business with David and Heritage in the future.

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April Fanning

April Fanning

October 8, 2026

The technician, Jason, was very knowledgeable. He took a look at our BR ceiling fan and knew what needed to be done. I will call when the part is in.

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Laura Paul

Laura Paul

October 8, 2026

Heritage was incredibly easy to work with when several outlets throughout our house lost power after a storm. They were very responsive, flexible, and able to come out the next day to diagnose and fix the issue. Anthony was great to work with—professional, knowledgeable, and efficient. We would definitely recommend Heritage to anyone looking for a reliable electrician.

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Marilyn Vorderer

Marilyn Vorderer

October 8, 2026

Sean was here within 90 minutes of calling Heritage. We had a main sewer line backup emergency. He was so thorough and helped us fix it. He talked us through everything he was doing and was knowledgeable and nice and fast. 10/10

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Hilary Gordon

Hilary Gordon

October 8, 2026

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