Generator Maintenance & Installation

FAQs

• Does my generator need maintenance?

  Just like all of your other comfort systems, whole-home standby generators are working for you even when you don’t realize it! Since they need to be relied upon to turn on in an instant during a power outage, your unit will periodically run short test cycles to ensure everything is working, usually once a week. Overtime, running test cycles and being exposed to the elements means parts will begin to wear down. Weather conditions will also affect the life of your generator battery, which it needs to supply your home with constant and uninterrupted power. Thankfully, routine annual maintenance will replace any worn components and make sure your home’s power never skips a beat!

• What happens during generator maintenance?

  • Oil change and filter change
  • Check and clean spark plugs
  • Clean air filter
  • Battery test
  • Date/time exercise check
  • Output voltage test
  • Transfer switch test
  • Mock outage test
  • Inspect fuel lines and ensure adequate supply
  • General wear and tear inspection

• What can I do if my generator doesn’t turn on?

  If you have routine maintenance done on an annual basis, you shouldn’t ever have to worry about this, but very rarely this can happen for a number of reasons.  Most modern generators (including all Heritage installed models) have digital displays to easily inform the homeowner or technician of any potential problems.  If you have a power outage and your generator isn’t turning on, make note of the error code that is being displayed (if any) and give us a call right away!  You can also refer to your owners manual to see if the issue was temporary and the unit just needs to be reset.  If this is the case, your unit should work immediately after the reset.  NOTE: DO NOT attempt to open or disassemble any components of your generator without professional assistance.

  

• Save 10% With New Generator Installations!

  Thinking about having one installed for your family?  Standby whole-home generators offer a complete peace-of-mind package that are well worth the investment if you live in an area that experiences frequent outages or if you have crucial systems like a well pump or sump pump that need to run 24/7.

  If you’re ready to get started, you can schedule your quote and for a limited time, get 10% OFF your total installation price.  

  And the best part?  We can have your generator installed and ready to run in as little as 2-days!  Keep your home on all winter with a professionally installed whole-home standby generator by Heritage.