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Why is having a whole-home standby generator important in New England?

With the wildly different weather conditions, we experience here in the Northeast, power outages are no uncommon occurrence for many of us.  As past winter storms have proven to us before, homeowners can be left without power for days or even weeks in our region when they get bad enough.  This can leave our homes vulnerable to damage from things like frozen pipes, and without essentials like running water if you live on a well.  A few of us might even have a portable generator tucked away in storage just for this, but they can be loud, smelly, and dangerous to operate if you don’t know what you’re doing.  Not to mention the hassle of playing the “guessing game” to see which breakers you can switch back on.  Standby generators will truly power your entire home, so you can stay connected and weather the storm with all your comforts!  And since whole-home standby generators are a permanent installation with their own fixed fuel supply, trudging outside in the rain and snow is a thing of the past.  They offer a true set-and-forget package that kicks in so quick, you may not even have noticed you lost power!

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FAQs

  • Does my generator need maintenance?

    Just like all of your other comfort systems, whole-home standby generators are working for you even when you don’t realize it! Since they need to be relied upon to turn on in an instant during a power outage, your unit will periodically run short test cycles to ensure everything is working, usually once a week. Overtime, running test cycles and being exposed to the elements means parts will begin to wear down. Weather conditions will also affect the life of your generator battery, which it needs to supply your home with constant and uninterrupted power. Thankfully, routine annual maintenance will replace any worn components and make sure your home’s power never skips a beat!

  • What happens during generator maintenance?

    • Oil change and filter change
    • Check and clean spark plugs
    • Clean air filter
    • Battery test
    • Date/time exercise check
    • Output voltage test
    • Transfer switch test
    • Mock outage test
    • Inspect fuel lines and ensure adequate supply
    • General wear and tear inspection
  • What can I do if my generator doesn’t turn on?

    If you have routine maintenance done on an annual basis, you shouldn’t ever have to worry about this, but very rarely this can happen for a number of reasons.  Most modern generators (including all Heritage installed models) have digital displays to easily inform the homeowner or technician of any potential problems.  If you have a power outage and your generator isn’t turning on, make note of the error code that is being displayed (if any) and give us a call right away!  You can also refer to your owners manual to see if the issue was temporary and the unit just needs to be reset.  If this is the case, your unit should work immediately after the reset.  NOTE: DO NOT attempt to open or disassemble any components of your generator without professional assistance.

  • Save 10% With New Generator Installations!

    Thinking about having one installed for your family?  Standby whole-home generators offer a complete peace-of-mind package that are well worth the investment if you live in an area that experiences frequent outages or if you have crucial systems like a well pump or sump pump that need to run 24/7.

    If you’re ready to get started, you can schedule your quote and for a limited time, get 10% OFF your total installation price.  

    And the best part?  We can have your generator installed and ready to run in as little as 2-days!  Keep your home on all winter with a professionally installed whole-home standby generator by Heritage.

Partnering with Cote Electric for Expert Generator Installation

At Heritage Home Service, we’re committed to keeping your home powered and protected. That’s why we’ve partnered with Cote Electric, a trusted local expert in whole-home generator installation and service. This collaboration allows us to provide faster scheduling, expert guidance, and reliable backup power solutions across New Hampshire and Massachusetts.

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Whole-Home Standby Generator Maintenance

Learn how to perform annual maintenance on a whole-home standby generator.

With all the things to do to get your home ready for winter, we know it can feel overwhelming.  If you need help with your winter prep this season, Heritage is here for you!  We’re happy to answer any questions and guide you through the process of making sure your home is ready to weather the season with flying colors.  Just give us a call!

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When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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FREE

Generator Estimates

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See associates for details, restrictions, timing and website for licensure. Selection varies by location. While supplies last. See associate for details. Special price is per system. Offers expire on 12/31/26
*valid in New Hampshire/Maine.

$99

Drain Clearing w/ Free Camera Drain Inspection

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*valid in New Hampshire/Maine.

$49

Comprehensive Smoke Alarm Assessment

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$149

Furnace/Boiler Tune-Up

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*valid in Massachusetts only.
*does not include oil or steam systems

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Smoke & CO Detector Installation + Free Home Safety Evaluation

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What Our Customers Are Saying

Zach did an amazing job on maintaining our HVA system.. It was a pleasure to have him at our home working as a technician. We were very impressed how clean it came out

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Ellen Noon

Ellen Noon

October 31, 2026

Installed new bathroom fan. Tyler was very knowledgeable, professional, and efficient. Took time to explain installation and show me photos. Cleaned up after installation. Great communication from Heritage and Tyler.

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Ellen Stanford

Ellen Stanford

October 31, 2026

Angel was very thorough in describing the work he performed and noting that our system could use additional cleaning to ensure its longevity. I appreciated his knowledge and patience.

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Douglas Cote

Douglas Cote

October 30, 2026

Nicholas provided exceptional service and was very thorough. He also answered questions I had and was very knowledgeable. Thank you

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Gloria Hallett

Gloria Hallett

October 30, 2026

Tech was great! $1140 seems a little steep for two shut off replacements and a faucet install 1.5hrs total labor…but I guess you get what you pay for, and Zach was great.

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Brady Patterson

Brady Patterson

October 30, 2026

He was very efficient and detailed. He explained exactly what was done and what was going on with my furnace. Very personable and professional. I would recommend Heritage Home Services.

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paula garabedian

paula garabedian

October 30, 2026

John came out to fix a faulty dryer outlet and did a great job. He clearly knows his work. He found the problem quickly and fixed it right the first time. What I appreciated most was how well he explained everything: what caused the issue, how he fixed it, and what to watch for going forward. He answered all my questions patiently and never made me feel rushed. The price was a bit on the higher side, but the quality of the work and the peace of mind made it worth it. I’d definitely call him again and recommend him to anyone needing electrical work.

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Tony Loyd

Tony Loyd

October 30, 2026

Kyle and his team were great. The communication before and during the service were fantastic. Very knowledgeable. Also worked cleanly and efficiently. Would use him and his team again.

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Bill Curry

Bill Curry

October 30, 2026

I had a wonderful experience with Heritage Plumbing Company, especially with Chris, the technician who serviced our heating system today. He arrived on time, communicated throughout the process, and did an excellent job. He was professional, knowledgeable, and made sure everything was taken care of. My tenants are very pleased with the service, and so am I! It’s such a relief to work with someone who is reliable, courteous, and takes pride in their work. Thank you, Chris, for the excellent service. Highly recommend!

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Rossy Concepcion

Rossy Concepcion

October 29, 2026

The guys were great. Corey went thru all steps they were taking and took the time to answer questions. I felt comfortable they knew what they were doing. Great job

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Nicole Martin

Nicole Martin

October 28, 2026

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