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We spend roughly 80-90% of our lives indoors, meaning that we are constantly exposed to indoor pollutants from cooking, germs, mold, household chemicals, and more. All of these contaminants make indoor air pollution much worse than outdoor air, contributing to health problems such as allergies, illness, and lung disease.

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FAQs

  • The Importance of Air Quality

    As a homeowner, you may not be aware of the technology available to you to help relieve or virtually eliminate common side effects of bad indoor air quality, such as:

    • Seasonal allergies
    • Asthma symptoms
    • Cold or flu exposure
    • Mold formation
    • Dry air

    If you deal with chronic fatigue, headaches, coughing or sneezing, your home’s air quality could be the culprit. That’s why the indoor air quality (IAQ) experts at Heritage Home Service are here to help you design a system customized to your exact air quality needs.

  • Heritage’s Indoor Air Quality Solutions

    Heritage Home Service provides Massachusetts customers with the following whole-home indoor air quality solutions:

    • Whole home air filtration
    • ERV or HRV air exchangers
    • UV light air purification
    • Electrostatic air purification
    • Ionic air purification
    • Whole home humidification
    • Whole home dehumidification
  • Air Filtration Systems

    A good air filtration system can clean up a lot of the contaminants in your home, up to 99% in some cases. But, here’s the important part: it’s better to get help from a professional HVAC expert. They can pick the right filter for you and install it correctly to make sure you aren’t accidentally putting strain on your heating and cooling system.

    Why Isn’t My Existing Air Filter Good Enough?

    Many homeowners assume their current HVAC filter is sufficient to clean your air. In reality, your air filter is designed to remove debris from the system itself, not to make the air you breathe cleaner. An air filtration system, on the other hand, uses materials that can trap tiny particles like pollen and dirt before they get into your house, giving you an extra layer of protection from indoor air pollution.

  • Air Purification Systems

    Instead of buying a store-bought air purifier that barely makes a difference, consider a whole-home air purification system installed by our professional IAQ specialists.

    • UV Air Purification: UV air purifiers use ultraviolet light technology to kill bacteria and viruses that pass through its filter.
    • Electrostatic air purification: Electrostatic purifiers use static electricity to grab onto dirt, dander, pollen and other airborne particles like a magnet.
    • Ionic air purification: Air ionizers release ions that are attracted to airborne particles. This causes air pollutants to clump together and fall onto surfaces where they can be cleaned up.

    With decades of experience in the industry, our technicians can help you choose the right type of system for your budget and your existing HVAC equipment.

  • Why Air Pollution is Worse Inside Your Home

    Homeowners in Massachusetts spend a lot of time indoors, especially in the winter. The truth is, indoor air quality is often 2–5 times worse than outdoors. This happens because we trap pollutants inside by keeping the windows and doors closed. The quality of your indoor air boils down to how often your home gets new air from outside, also known as your “air exchange rate”.

    With windows open, your home gets four to five fresh air changes per hour. But with windows closed, this drops to just one or two air changes per hour. This means that your family is frequently exposed to higher concentrations of VOCs (volatile organic compounds) from off-gassing of building materials, carpet, flooring, and even household chemicals. Pollen, dust, and pet dander also get trapped inside, which is especially tough for family members with allergies and asthma.

    Of course, we can’t keep our windows open all the time, so we sometimes have to give up on air quality. That’s why we recommend our customers use IAQ systems to make the air inside better. These products can make a big difference in how fresh and comfy your home feels while also saving energy from your heating and cooling system. With these products, you can dramatically improve your indoor air quality and comfort while conserving energy used by your heating and cooling system.

    Can Store-Bought Air Purifiers Help?

    Any sort of air quality treatment is better than nothing. Portable air filtration and dehumidification units can solve some issues for smaller spaces, but a whole home system can solve several problems at once with greater results. If you have tried portable units before and weren’t satisfied with the results, a whole-home solution may be right for you.

    It can be hard to imagine how much better it feels to breathe cleaner air until you actually experience it. When deciding whether an air purifier is worth it, the best place to start is to track your symptoms indoors and discuss your experiences with a licensed service provider.

Air Purification System Repair

Are you starting to notice more indoor air quality problems, even with your current air purification system? You can call Heritage Home Service to examine your equipment to figure out what’s wrong. We are committed to finding the most effective and affordable solution for your home!

Ask How Heritage Can Help with Your Air Conditioning Needs

Our technicians bring unparalleled respect and expertise to each and every one of our customer’s homes, so you can trust in us to get the job done right the first time. Whether you need repair, maintenance, or a free estimate on a new installation, our team is here to help. Give us a call, and ask one of our friendly representatives to schedule your next appointment today.

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What Our Customers Are Saying

zac was excellent..very knowledgeable and professional..assessed the problem and walked me thru the options and problems so I understood the issues..also very pleasant guy..recommend him highly

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Margaret Buco

Margaret Buco

September 24, 2026

Heritage came to my rescue when I had an unexpected shower leak. I was able to book an appointment for the very next day. Derek was professional, knowledgeable, friendly and did a great job on the same day repairs. I will definitely use their services again if needed and I highly recommend!

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Meghan Rice

Meghan Rice

September 23, 2026

For my home I thought Heritage Home Service did an outstanding job conveying items needed for maintenance of my HCAC service particularly cleaning duct work and replacing fan motor. They were professional and cost effective for the job

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Philip Tasho

Philip Tasho

September 22, 2026

Bob was punctual, informative and efficient. Heritage was able to fit us into the schedule for a same day service.

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Isabelle Dowling

Isabelle Dowling

September 21, 2026

Bryce was courteous and patiently answered our many questions. He checked all connections on our smoke and carbon monoxide alarms, told us what the issue may have been, and left left us with instructions on what to do should the issue occur again.

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helen omalley

helen omalley

September 21, 2026

Derek arrived early was pleasant and professional. I would be pleased to have him complete work in my home again

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Barbara Ferris

Barbara Ferris

September 18, 2026

Derek did a very professional job. He reviewed the job and came up with the solution. I was very pleased and will request that he return when I need Heritage Plumbing again. Sam Portsmouth, NH

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Sam Bruno

Sam Bruno

September 18, 2026

Jason and team were very professional and knowledgeable and courteous. I felt very secure knowing they were taking care of all my plumbing needs! I highly recommend them.

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Jennifer Leonard

Jennifer Leonard

September 18, 2026

Easy to schedule, On time , Honest. Alex helped troubleshoot our issue efficiently and solved the problem. Left our place clean afterwards. 👍🏻👍🏻

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J S

J S

September 18, 2026

Recently I ran out of water at home which, I believed was my well pump. Contacted Gelinas, now Heritage, and shortly after the technicians were at my home. Ben quickly assessed the problem, found it was my pressure tank. He replaced my tank and by early afternoon my water was restored. Ben was very professional and his work was exceptional.

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Robert Denton

Robert Denton

September 18, 2026

Frequently Asked Questions

  • Why is indoor air quality important for Massachusetts homeowners?

    Massachusetts homes are often sealed tightly against cold weather, which can trap pollutants like dust, mold spores, pet dander, and volatile organic compounds indoors. Poor indoor air quality can aggravate allergies, asthma, and other respiratory conditions, making air quality solutions essential for a healthy home.

  • What indoor air quality services does Heritage offer?

    Heritage provides a full range of indoor air quality solutions, including air purifier installation, whole-home humidifiers and dehumidifiers, UV germicidal lights, ventilation improvements, and duct cleaning. We assess your home’s specific needs and recommend the most effective combination of solutions.

  • How do I know if I have poor indoor air quality?

    Signs of poor indoor air quality include persistent dust buildup, musty or stale odors, increased allergy or asthma symptoms, excessive humidity or condensation on windows, and frequent headaches or fatigue. Heritage can perform an indoor air quality assessment to identify the specific contaminants affecting your home.

  • Do whole-home air purifiers really make a difference?

    Yes, whole-home air purification systems are significantly more effective than portable units because they treat all the air circulating through your heating and cooling system. They can remove up to 99% of airborne particles, allergens, bacteria, and viruses from your entire home.

  • How does indoor humidity affect comfort and health?

    Low humidity during Massachusetts winters can cause dry skin, respiratory irritation, and static electricity, while excess humidity in summer promotes mold growth and dust mites. Heritage installs whole-home humidifiers and dehumidifiers that work with your HVAC system to maintain optimal humidity levels year-round.

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