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We spend roughly 80-90% of our lives indoors, meaning that we are constantly exposed to indoor pollutants from cooking, germs, mold, household chemicals, and more. All of these contaminants make indoor air pollution much worse than outdoor air, contributing to health problems such as allergies, illness, and lung disease.

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FAQs

  • The Importance of Air Quality

    As a homeowner, you may not be aware of the technology available to you to help relieve or virtually eliminate common side effects of bad indoor air quality, such as:

    • Seasonal allergies
    • Asthma symptoms
    • Cold or flu exposure
    • Mold formation
    • Dry air

    If you deal with chronic fatigue, headaches, coughing or sneezing, your home’s air quality could be the culprit. That’s why the indoor air quality (IAQ) experts at Heritage Home Service are here to help you design a system customized to your exact air quality needs.

  • Heritage’s Indoor Air Quality Solutions

    Heritage Home Service provides Massachusetts customers with the following whole-home indoor air quality solutions:

    • Whole home air filtration
    • ERV or HRV air exchangers
    • UV light air purification
    • Electrostatic air purification
    • Ionic air purification
    • Whole home humidification
    • Whole home dehumidification
  • Air Filtration Systems

    A good air filtration system can clean up a lot of the contaminants in your home, up to 99% in some cases. But, here’s the important part: it’s better to get help from a professional HVAC expert. They can pick the right filter for you and install it correctly to make sure you aren’t accidentally putting strain on your heating and cooling system.

    Why Isn’t My Existing Air Filter Good Enough?

    Many homeowners assume their current HVAC filter is sufficient to clean your air. In reality, your air filter is designed to remove debris from the system itself, not to make the air you breathe cleaner. An air filtration system, on the other hand, uses materials that can trap tiny particles like pollen and dirt before they get into your house, giving you an extra layer of protection from indoor air pollution.

  • Air Purification Systems

    Instead of buying a store-bought air purifier that barely makes a difference, consider a whole-home air purification system installed by our professional IAQ specialists.

    • UV Air Purification: UV air purifiers use ultraviolet light technology to kill bacteria and viruses that pass through its filter.
    • Electrostatic air purification: Electrostatic purifiers use static electricity to grab onto dirt, dander, pollen and other airborne particles like a magnet.
    • Ionic air purification: Air ionizers release ions that are attracted to airborne particles. This causes air pollutants to clump together and fall onto surfaces where they can be cleaned up.

    With decades of experience in the industry, our technicians can help you choose the right type of system for your budget and your existing HVAC equipment.

  • Why Air Pollution is Worse Inside Your Home

    Homeowners in Massachusetts spend a lot of time indoors, especially in the winter. The truth is, indoor air quality is often 2–5 times worse than outdoors. This happens because we trap pollutants inside by keeping the windows and doors closed. The quality of your indoor air boils down to how often your home gets new air from outside, also known as your “air exchange rate”.

    With windows open, your home gets four to five fresh air changes per hour. But with windows closed, this drops to just one or two air changes per hour. This means that your family is frequently exposed to higher concentrations of VOCs (volatile organic compounds) from off-gassing of building materials, carpet, flooring, and even household chemicals. Pollen, dust, and pet dander also get trapped inside, which is especially tough for family members with allergies and asthma.

    Of course, we can’t keep our windows open all the time, so we sometimes have to give up on air quality. That’s why we recommend our customers use IAQ systems to make the air inside better. These products can make a big difference in how fresh and comfy your home feels while also saving energy from your heating and cooling system. With these products, you can dramatically improve your indoor air quality and comfort while conserving energy used by your heating and cooling system.

    Can Store-Bought Air Purifiers Help?

    Any sort of air quality treatment is better than nothing. Portable air filtration and dehumidification units can solve some issues for smaller spaces, but a whole home system can solve several problems at once with greater results. If you have tried portable units before and weren’t satisfied with the results, a whole-home solution may be right for you.

    It can be hard to imagine how much better it feels to breathe cleaner air until you actually experience it. When deciding whether an air purifier is worth it, the best place to start is to track your symptoms indoors and discuss your experiences with a licensed service provider.

Air Purification System Repair

Are you starting to notice more indoor air quality problems, even with your current air purification system? You can call Heritage Home Service to examine your equipment to figure out what’s wrong. We are committed to finding the most effective and affordable solution for your home!

Ask How Heritage Can Help with Your Air Conditioning Needs

Our technicians bring unparalleled respect and expertise to each and every one of our customer’s homes, so you can trust in us to get the job done right the first time. Whether you need repair, maintenance, or a free estimate on a new installation, our team is here to help. Give us a call, and ask one of our friendly representatives to schedule your next appointment today.

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What Our Customers Are Saying

Caleb was amazing, knowledgeable and solved our issue quickly. Will absolutely recommend him to anyone looking for sump pump or plumping issues.

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Sarah Reece

Sarah Reece

October 16, 2026

They came out the day after I called and Drew was very helpful and did a great job explaining what was wrong with our french drain. He fixed what was needed and quoted additional services. Highly recommend

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Svetlana Dukhon

Svetlana Dukhon

October 16, 2026

Jordan was my technician with Heritage Plumbing. He was super helpful, kept me informed, followed up with me over the phone, sent me quotes and did his best to help with my tankless water heater repair and warranty from Navien. Unfortunately Navien did not want to replace my unit even though the problem was due to a faulty part that caused a leak inside the unit and created really bad damage. Even though Jordan worked hard to advocate for me, Navien would only send parts for replacement so I decided to buy a new unit instead.

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Cartiana Downie

Cartiana Downie

October 16, 2026

Brandon did an excellent job of installing my Google Ring Doorbell and living room ceiling fan. He was very polite and pleasant to talk too. I will definitely have him do more work as I need it.

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Debra Bennett

Debra Bennett

October 16, 2026

Absolutely fantastic experience with these folks! I had to have a major overhaul of my electrical panel and hot water heater and they did both the same day! Service was very professional, timely, and really well done. I was extremely impressed!!

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Bethany

Bethany

October 16, 2026

We were able to get a same day appointment. It was good news in that our problems need attention but it may cost less than we originally thought. Prompt service, courteous and professional. The technician/plumber was able to evaluate the problems and make recommendations.

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Jaimy Friedrich

Jaimy Friedrich

October 16, 2026

Called Heritage to repair my hot water heater. They were there within 4 hours, had a great plumber.did a great job at a great price. Will definitely call them in the future.

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Kevin ritchie

Kevin ritchie

October 15, 2026

Sean and Angel did an exceptional job, very friendly, professional and fast. They cleaned up beautifully. I highly recommend Heritage!

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Liza

Liza

October 15, 2026

The reason I use Heritage is they always do an exceptional job. The technician we had do a service (Jake), went out of his way to explain what he was doing to my curious autistic 8 year old. He was very understanding of his questions. Lucky for our Tech our son makes all the decisions. We ended up needing a new furnace but Jake and his manager worked hard to find the best options for us and Jake was excellent at explaining everything. Very detailed. Heritage also installed my water heater in the past and we used them again because they respected my house and did neat work. You get what you pay for with them.

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Erik

Erik

October 15, 2026

I had a light installed. There was no power going to the wires. They found the problem and fixed it and installed the light. The Elections were great.

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michael coughlin

michael coughlin

October 15, 2026

Frequently Asked Questions

  • Why is indoor air quality important for Massachusetts homeowners?

    Massachusetts homes are often sealed tightly against cold weather, which can trap pollutants like dust, mold spores, pet dander, and volatile organic compounds indoors. Poor indoor air quality can aggravate allergies, asthma, and other respiratory conditions, making air quality solutions essential for a healthy home.

  • What indoor air quality services does Heritage offer?

    Heritage provides a full range of indoor air quality solutions, including air purifier installation, whole-home humidifiers and dehumidifiers, UV germicidal lights, ventilation improvements, and duct cleaning. We assess your home’s specific needs and recommend the most effective combination of solutions.

  • How do I know if I have poor indoor air quality?

    Signs of poor indoor air quality include persistent dust buildup, musty or stale odors, increased allergy or asthma symptoms, excessive humidity or condensation on windows, and frequent headaches or fatigue. Heritage can perform an indoor air quality assessment to identify the specific contaminants affecting your home.

  • Do whole-home air purifiers really make a difference?

    Yes, whole-home air purification systems are significantly more effective than portable units because they treat all the air circulating through your heating and cooling system. They can remove up to 99% of airborne particles, allergens, bacteria, and viruses from your entire home.

  • How does indoor humidity affect comfort and health?

    Low humidity during Massachusetts winters can cause dry skin, respiratory irritation, and static electricity, while excess humidity in summer promotes mold growth and dust mites. Heritage installs whole-home humidifiers and dehumidifiers that work with your HVAC system to maintain optimal humidity levels year-round.

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