Massachusetts’ Trusted Team for Drain & Sewer Cleaning

FAQs

• What are the benefits of drain cleaning?

  Aside from removing clogs, professional drain cleaning services have multiple benefits that can’t be gained from a jug of chemical drain cleaner. In fact, frequent use of drain cleaners can do more harm than good.

  When you call a plumber to clean out your drain or sewer, you can expect the following additional benefits:

  • • Less chance your drain will clog again in the future
    • Fix sinks and showers that drain water slowly
    • Clean out nasty bacteria and mold that can grow in your pipes
    • Wash away chemical buildup that can corrode pipes and cause leaks
    • Homeowner peace of mind

• What methods do you use to unclog drains?

  • Video Camera Inspections: Video camera inspections are exactly what they sound like – inserting a camera in your pipes in order to see the source of the clog in real time. This is an important part of the process because it’s the only way to know for certain what is causing the issue and how it should be solved. These inspections can also tell us whether there are bigger issues at hand which may require sewer pipe repairs or replacements.
  • Drain Snaking: Drain snakes (A.K.A. augers or plumber’s snakes) are a quick way to physically break up clogs and allow waste to move through your pipes again. We use motorized drain snakes that require professional training and are more effective than manual drain snakes you may find at your local hardware store.

• What are the common causes of clogged drains?

  Drains can become clogged by a variety of materials. These include:

  • Grease, animal fat, and oil
  • Large chunks of food
  • Fruit and vegetable peels
  • Egg shells
  • Coffee grinds
  • Cotton swabs
  • Hair
  • Soap scum

  Many people treat their drains like trash cans. This often results in a clogged drain. While it may seem fine to pour hot liquid grease down the drain, it will harden once it cools in the pipes and build up over time. Putting large chunks of food or foreign objects down the drain can also cause a blockage. That is why it is important to have a trash can within reach in the kitchen and bathroom.

• How do I know if I need professional drain cleaning?

  If you are experiencing slow drains, recurring clogs, foul odors coming from drains, or water backing up in sinks or tubs, it is time to call a professional. DIY methods and chemical drain cleaners often provide only temporary relief and can damage pipes.

• What methods does Heritage use for drain and sewer cleaning?

  Heritage uses professional-grade techniques including motorized drain snaking and hydro jetting, which uses high-pressure water to scour the inside of pipes and remove buildup. We also offer video camera inspections to identify the source of recurring clogs.

• How often should I have my drains professionally cleaned?

  For most Massachusetts homes, we recommend professional drain cleaning every 1 to 2 years as preventive maintenance. Homes with older plumbing, large trees near sewer lines, or a history of clogs may benefit from more frequent service.

• Can Heritage clear a main sewer line clog?

  Yes, Heritage has the equipment and expertise to clear main sewer line blockages caused by tree roots, grease buildup, or debris. We use camera inspections to pinpoint the clog location and determine the best approach for clearing it completely.

• Are chemical drain cleaners safe to use?

  Chemical drain cleaners can corrode pipes over time, especially in older homes with metal plumbing, and they often fail to fully remove the clog. They can also be harmful to your health and the environment. Heritage recommends professional cleaning as a safer and more effective solution.