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Living in Massachusetts means we get to enjoy all that the seasons have to offer. From fresh blossoms in spring to the striking foliage of fall, it’s only in the dog days of summer that we can take for granted how hard our air conditioning works to keep us cool and comfortable. As Massachusetts’ trusted air conditioning provider, Heritage Home Service is ready to ensure your system continues to keep you and your family happy and healthy each and every summer.

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FAQs

  • Massachusetts Air Conditioning Services

    Bringing over 35 years of collective experience to your home, our technicians are trained and certified in almost all makes and models of residential air conditioning equipment. When you see one of our trucks, you can be assured that you’re receiving a job done right the first time, no matter what your cooling needs are.

  • Massachusetts AC Repair

    Losing your AC can be a frustrating experience. Not only are you dealing with the heat, but finding someone you can rely on to show up when you need them is a whole other challenge. Not so with Heritage Home Service. We have a fleet of over 100 trucks ready to provide expert AC repair services you when you need us most.

    Here are just a few of the common causes of AC breakdowns:

    • Rodent damage to the wiring of the outdoor condenser
    • Extremely clogged filtration systems
    • Damage to outdoor condenser due to falling ice
    • Debris buildup in outdoor coil fins (often caused by lawnmowers or leaf blowers)
    • Failed capacitor
    • Failed fan motor

    Things like not getting enough cool air in the home, strange noises from the outdoor condenser, or your system turning off and on again very quickly, are all signs that there could be a problem. Give us a call – we’ll diagnose the problem, provide detailed repair options, and let you make the decision that’s best for you.

  • Massachusetts AC Maintenance

    When possible, we always suggest preventing problems before they develop into serious issues. Just like your car, routine AC maintenance can help keep your air conditioning system running smoothly and efficiently, which is especially important at the beginning of the summer season, in which most issues occur during the first of operation. It’s also required by most manufacturers to maintain your system’s warranty.

    Regular air conditioner maintenance will keep you cool both this season and through summers to come. This air conditioner service includes:

    • Changing your filters
    • Visually inspecting your entire HVAC system
    • Removing dust and debris that can hamper your system’s functioning
    • Checking each component of your AC to ensure it works as it was designed to

    A point of clarification: We often hear from our customers that they’ve been told their system needs to be “recharged” each year. This comes from the common misconception that it is normal for AC systems to lose or “burn off” refrigerant through use. Not so, and in fact, if a properly working system is a completely closed-loop and should never need to be recharged unless there is a leak. If the leaking component is not repaired or replaced, a system will continue to leak refrigerant. This is not normal operation.

  • Massachusetts Air Conditioning Installation

    While it’s true that an air conditioning system will keep your home cool, it also has a much more important job in keeping you comfortable. As the name suggests, an air conditioner “conditions” the air by removing humidity from the air indoors. This is why when shopping for a new air conditioning system, it’s important to consider more than just the equipment itself. Even a high-end system if installed improperly will have a hard time circulating the air, removing humidity, and keeping you cool when you need it most.

    At Heritage, we maintain a dedicated team of AC installation experts who bring with them the knowledge and certification in almost every residential make and model on the market. We also handle any permits required by your town so you can rest assured that you’re receiving a job done right.

  • Lower Your Cooling Costs with Tips from the Experts at Heritage

    There’s nothing quite like walking into a cool home when the weather is hot and humid. However, the relief your AC offers often comes with hefty energy bills. Here are a few tips to keep your cooling costs down from our cooling experts.

    • Regular air filter replacement. Ensure you change your air conditioner’s filter at least every 90 days. This simple step enhances airflow and optimizes efficiency, helping save on energy consumption.
    • Adjust your home’s temperature. If you’re not home during the day, consider bumping the temperature up by a degree or two. This minor adjustment can yield significant energy savings. Additionally, you can improve the temperature room to room by using ceiling fans to help circulate cool air.
    • Keep those windows covered. By keeping your windows covered during the peak heat hours of the day, you can prevent extra heat from creeping into your living space. Keeping blinds and curtains closed reduces the workload on your air conditioner, resulting in reduced energy consumption.
    • Seal leaks in your windows and doors. Don’t let precious cool air escape through gaps around windows and doors. Seal these openings to keep the cool air in and the heat out.
    • Schedule AC Maintenance. If your air conditioning system isn’t operating at peak efficiency schedule a cooling service from Heritage Home Service. Our experienced technicians will thoroughly inspect your cooling system, rectifying any issues that could potentially raise your energy bills before they become a major concern.

Air Conditioners by Mitsubishi

As a Mitsubishi Diamond Dealer, Heritage Home Service can provide you with the premier ductless AC solution in our industry. If you’ve thought you could never have reliable and effective AC due to the lack of existing ductwork, Mitsubishi ductless systems provide you with the same control and comfort as central air conditioning, and can even double as a heat pump during the winter. Better yet, by upgrading to a Hyper Heat system, you can heat and cool your home all year round, even when it’s -13°F outside.

Rely on The Cooling Experts at Heritage

Whether you have a family staying for the weekend, a family member who is susceptible to the heat, or just plain can’t stand the heat, Heritage makes it easy so you don’t have to sweat the small stuff and can get back to being comfortable again. Call us today and see why so many of our customers are feeling at home with Heritage.

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Financing Made Easy

When you choose Heritage, you can rest easy knowing that we provide straightforward options to help you budget for a complete solution that will last you for decades to come.

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Home Advantage Membership

With Home Advantage Membership, enjoy peace of mind knowing your home’s plumbing, heating, cooling, and electrical needs are handled year after year—hassle-free, with added benefits.

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Drain Clearing w/ Free Camera Drain Inspection

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Comprehensive Smoke Alarm Assessment

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Furnace/Boiler Tune-Up

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Smoke & CO Detector Installation + Free Home Safety Evaluation

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What Our Customers Are Saying

Bob came out today to service our furnace and also ended up having to replace a part. He was very kind, informative and thorough throughout the whole process. I will definitely not hesitate to recommend or call for any future needs.

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rachel boever

rachel boever

September 30, 2026

They did a great job! I called them to install a bidet, and I also needed some plumbing updates. They sent Michael W and he came to my house the same day. He was friendly and extremely knowledgeable. He explained things in an easy to understand manner and had a great attitude. He fixed everything and installed the bidets the same day. I will definitely use them going forward!

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Donna Z

Donna Z

September 29, 2026

Michael W. helped tremendously. He came for what we thought was a plumbing issue but after the diagnosis he determined we’d need another service. He was very friendly, communicative, and gave us some advice on how to move forward with our issue. Will be calling him back for any future needs

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Derek Howanski

Derek Howanski

September 29, 2026

Jason showed up and delivered. He asked the right questions and was able to diagnose and resolve the issue in under an hour. Very professional and clearly knowledgable. Thank you for the help!

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Rick Hinds

Rick Hinds

September 25, 2026

Nick came to the house while I was out of town and did a job for me. In my absence he sent a video of the work he had completed. He was professional and thorough. This is not my first time utilizing Heritage, they always deliver exceptional service.

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Peter Paskaley

Peter Paskaley

September 25, 2026

Alex arrived in a timely manner. He explained everything to me in a way that I could understand. He was very professional.

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Tina Iatesta

Tina Iatesta

September 25, 2026

Came over quickly and took the time to diagnose the extent of the issues related to a power surge from a downed tree. Very thorough and detailed and much appreciated.

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Barbara Cunningham

Barbara Cunningham

September 25, 2026

Excellent communication – thoughtfully explained what they were going to do before doing it. Also clear in communication on what having the membership meant and how it was beneficial. So far so good!

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Samuel Weatherby

Samuel Weatherby

September 25, 2026

Jake came out to run some diagnostics on our broken heating system. He did a great job explaining each step of the process and what each component of the system did. Very informative and inspired confidence I was making the right decisions for followup services. 10/10

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Kevin Cable

Kevin Cable

September 25, 2026

Jake was professionally friendly, clear with his assessment and generous with his time giving me the overview. After 3 plumbers couldn’t fix the issue he was efficient and thorough. He also struck me as well read, articulate and Heritage is lucky to have this professional on the team. Ive already recommended Heritage to my client for plumber services. Elated sums up my experience. Thank you DebSmith Weare NH

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deborah smith

deborah smith

September 25, 2026

Frequently Asked Questions

  • What air conditioning services does Heritage provide in Massachusetts?

    Heritage provides complete cooling services including central air conditioning installation, repair, and maintenance, ductless mini-split systems, and heat pump services for Massachusetts homeowners. Our licensed technicians handle everything from annual maintenance to full system replacements.

  • How often should my air conditioner be serviced?

    Heritage recommends annual professional AC maintenance in the spring before cooling season. Maintenance includes cleaning coils, checking refrigerant, inspecting electrical connections, and testing performance to ensure efficient operation all summer.

  • What size AC system does my Massachusetts home need?

    The right size depends on square footage, insulation, window placement, and ceiling height. Heritage performs a load calculation to determine the correct system size, ensuring efficient cooling without the problems caused by oversized or undersized equipment.

  • How do I know if my AC needs to be replaced?

    Consider replacement if your AC is over 10 to 15 years old, needs frequent repairs, uses R-22 refrigerant, or no longer cools evenly. Rising energy bills can also indicate declining efficiency. Heritage provides honest recommendations based on your system’s condition.

  • Does Heritage install ductless mini-splits in Massachusetts?

    Yes. Ductless mini-splits are an excellent option for Massachusetts homes without ductwork, room additions, or areas needing zone-specific cooling. They provide both heating and cooling, are energy efficient, and require no ductwork installation.

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