Trusted Sump Pump Experts Serving Massachusetts

They electrician and gennerator tech that was sent to my home was extremely knowledgeable and helpful. He explained everything to me in a way I could understand and actually showed me what needed to be fixed and why.

Our water heater began leaking: a less than ideal situation on the best of days. I reached out via Lowes website to get an estimate for replacing the system and ensuring what caused the issue before won’t happen again. Heritage Home Service (contracted with Lowes) reached out the same day to set up an appointment for today. Kevin arrived and assessed what was needed, clearly communicated what would be added and completed, offered fair pricing for the work needed, and even provided information for reasonable payment options. Shortly after, Ryan (our technician) was able to collect the supplies needed and complete the replacement quickly and easily!! It was a last minute request and the effort to fulfill this project is very appreciated!! Thank you Heritage!!

Michael Hamm did a wonderful job! My husband and I were truly impressed with his workmanship and his willingness to explain what he was doing. The company is lucky to have him!

We had our furnace shut down & an old A/C Condenser that needed replacement. Heritage/ Papalia Home Services came out the next day once our decision was made. Carl who met with us for our quote was not only informative but followed through by personally bringing out a changed piece of equipment we needed to complete the job. He was also always at the end of the phone for any questions we had. All the necessary technicians were professional and very nice to deal with. A special shout out to Ben & Matt. A big job well done!

Brendan was on time, very polite and outstanding at explaining the root of our electrical issue(s). He provided a variety of solutions and was aware and respectful of costs in relation to requirements. I can confidently say that we will move forward with our project, in large part to the understanding and communication of the job parameters as illustrated by Brendan. I’m very impressed with how Heritage is structured and appreciate the work done.

Pete did an amazing job! He took all the time he needed to make sure everything was working properly. He was professional and courteous.

Was very impressed with Kevin and his helper. They did a fantastic job and answered all my concerns. On a scale of 1-10, I give both of them a 20! Great job guys. Will recommend heritage home service to others. Thank you!

We had a leak that really wanted to be fixed soon, in a 90-year-old valve. The Heritage tech was there in less that 2 hours, it took less than an hour to fix. He was generous with his time explaining things and did a quick eval of the rest of the old pipes. Price was a bit higher than I had expected, but I don’t know what the going rate for plumber visits these days. But then I was glad to have this resolved so quickly.

The technicians were polite and very knowledgeable. They were very thorough cleaning my dryer vent which was a bit of challenge because the vent pipe goes up through the roof. But they got it done and left the laundry room immaculate. I have had my dryer vent cleaned before but never as well as Heritage Home Service.I will gladly hire them again.

Bryce provided exceptional electrical services today. He walked us through what needed to happen and provided us with quotes before beginning his work. Would highly recommend his services.