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Having a clean source of water is important to your family’s health. This is especially true if you source your water from a private well. Even if you use things like a “Point of Use” filtration system under the sink or a name-brand water filter dispenser, you can still be exposed to harmful contaminants that are naturally occurring here in the Northeast, such as radon and arsenic, even without drinking the water.

This is why Heritage Home Service recommends a whole-home water filtration system over any other method when possible. Our dedicated well and water quality team is ready to serve your needs whether it be repair, routine maintenance, or new installation.

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FAQs

  • Why Massachusetts’ Homes Need Water Filtration

    More than 400,000 homes in Massachusetts source their water from private wells. If you don’t live in an area that provides communally sourced water, you are likely on a well and any responsibility for water treatment is left entirely up to you as the homeowner.

    If you didn’t test your water when purchasing the home or don’t currently have a whole-home filtration system, you may be exposing yourself to harmful contaminants such as radon or arsenic, many of which are odorless and tasteless and can only be detected through a water quality test. Thankfully, a properly designed water filtration system can virtually eliminate or reduce to safe levels almost all contaminants found in your water.

    Hard water can also wreak havoc on your plumbing system, which is why Heritage also provides water softener installation services.

  • Massachusetts Water Filtration Services

    With our dedicated well and water quality team, we provide our customers with a complete array of water filtration repair, maintenance, and new system installations. With Heritage, you can rest assured that your water quality issues are a thing of the past.

  • Installation Services

    If you own a home that is on a private well and don’t have a water filtration system, you shouldn’t assume your water is clean. Many factors contribute to well contamination, such as naturally occurring radon and arsenic, but also

    can infiltrate your water supply through run-off from industrial sources, or by the improper disposal of chemicals and other household items.

    If you live in an area where you are concerned about your water quality, our team has a solution for you. We’ll come out and provide you with a complete water quality assessment, design a customized solution for your home, and give you the knowledge to make the right choice for your family.

    Some examples of whole-home filtration systems we provide:

    • Multi-stage sand or carbon filtration
    • Acid neutralizers
    • Iron removal systems
    • Reverse osmosis filtration
    • UV light filtration for eliminating bacteria
  • Filtration Repairs and Maintenance Services

    A properly working and well-maintained whole-home filtration system is crucial to ensuring contaminants don’t reach your point of water use.

    While most simpler tasks such as replacing a filter can be done by the homeowner, issues can and do arise that require an experienced technician to address. This is why Heritage offers repair and annual maintenance services for almost all residential water filtration systems.

  • Massachusetts Water Quality Testing Services

    It is important to test your water annually to ensure that you have safe, clean water. The EPA states that homeowners should test their water every year to make sure that any treatment system installed in the home is working properly.

    We can conduct water quality tests for mineral content, hardness, pH, and alkalinity on most in-home visits with one of our licensed plumbers. We can even give you the results of these tests on the same day. You can also order a lab test, which will take about two weeks. The lab will email the results of the test directly to you, and then one of our Heritage water quality experts will discuss the results with you and give you options on how to proceed.

  • Water Contaminants We Test For:

    • Water Hardness: The high calcium content in hard water reacts with soap to create soap scum, making it harder to get your skin, hair, and dishes clean. When hard water is heated, solid deposits of calcium carbonate can form. This scale can reduce the life of equipment, lower the efficiency of water heaters, and clog pipes.
    • Low pH & Alkalinity: When pH is low, your household plumbing pipes may leach copper into the water causing green stains on bathroom sinks and porcelain surfaces
    • Iron: High iron makes drinking water, coffee, and teas taste metallic. Iron can also leave stains on fabrics and fixtures such as sinks and toilets, and it can build up inside your pipes.
    • Manganese: At concentrations greater than 0.05 milligrams per liter (mg/L), manganese may cause a noticeable color, odor, or taste in water. Water with a manganese concentration greater than 0.3 mg/L is considered dangerous can result in manganese toxicity.
    • Radon: When water that contains radon is used for showering, washing dishes, and cooking, radon gas escapes from the water and goes into the air. This can damage lung tissue and increase your chances of developing lung cancer over the course of your lifetime.
    • Arsenic: Low levels of arsenic in drinking water, soil, air, and food pose a health risk over time. Arsenic health effects include diseases that can affect the cardiovascular system, kidneys, skin, nervous system, or lead to various forms of cancer.
    • Perfluorooctanoic Acid (PFOA): Perfluorochemicals (PFCs) are a group of chemicals used to make fluoropolymer coatings and products that resist heat, oil, stains, grease, and water. The human health effects from exposure to low environmental levels of PFOA are unknown. In laboratory animals given large amounts, PFOA can affect growth and development, reproduction, and injure the liver.

We are a certified water sample drop-off location!

We are a certified water sample drop-off location for Nashoba Analytical. Nashoba Analytical is a division of Granite State Analytical, a fully accredited organization offering laboratory analysis services for water quality.

You can drop off water samples at our Tewksbury office location between 7AM and 5PM:

2550 Main St
Tewksbury, MA 01876
Get Directions

Healthy Water Means a Healthy Home – Call Us Today

Having good water shouldn’t be a hassle. With over 35 years of experience in the plumbing industry, Heritage is the premier provider of whole-home water filtration systems in Massachusetts. Give us a call today to schedule an appointment.

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What Our Customers Are Saying

Todd did a great Job installing electrical outlet for the dryer. Very personable and professional, would recommend him every time. He also showed me how much space I had left on my breaker panel for future use. Thanks Todd!

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Nip Tanner

Nip Tanner

July 3, 2025

Great work and done quickly.

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Ernie Gabriel

Ernie Gabriel

July 3, 2025

The service provided was exceptional, encompassing the entire process from initial appointment scheduling to the completion of the work. Elijah demonstrated punctuality, professionalism, and effectively addressed our requirements. Furthermore, the same-day service delivery was greatly appreciated. We are highly satisfied with the service and commend the team’s performance.

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Penney Small

Penney Small

July 2, 2025

Bryce was very professional, courteous, friendly. He kept us informed about when they will be here, what he was doing, how long they will be. Showed us all the work that was done, and how everything works. Answered all our questions. Very exceptional service. Would recommend to anybody. So very pleased!

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Debra MacKay

Debra MacKay

July 1, 2025

Very knowledgeable and efficient staff. Provided me with great future maintenance tips.

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patrick quinn

patrick quinn

July 1, 2025

I was very pleased with the efficient service today!

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Bruce Dobkowski

Bruce Dobkowski

July 1, 2025

Friendly and competent and they were careful. Good job.

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Eric Evans

Eric Evans

June 30, 2025

Technicians were booked promptly for service and came in the time window and assessed, diagnosed and managed the problem with our heat pumps quickly and thoroughly informed us along the way of what was needed, the cost and tips to maintain better moving forward. We are grateful and thankful for their service. We will be working with Heritage moving forward for all our heat pump needs!

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Kristen Hoglund

Kristen Hoglund

June 26, 2025

Well trained technician

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kirk plender

kirk plender

June 26, 2025

Called on a Thursday with an active leak…actually a drip…found by luck on the cellar floor. Vinny showed up less than 24 hours later, and after diagnosing the issue found the problem. It wasn’t what I thought, but his perseverance paid big time dividends. On a Friday early evening Vinny made a trip to a Home Depot 30 minutes away, and when he returned the problem was solved in 30 minutes. Heritage upgraded our electrical system from 100 amp to 200 amp, and installed a whole house generator for us during the winter, so we were very familiar with the company. I can’t say enough good things about their workmanship, their customer service, and their professional employees. I would be pleased to have Vinny come back should the need arise. He was great!! Dean Wolfahrt 115 Payeur Circle Sanford, ME. 04073

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Dean Wolfahrt

Dean Wolfahrt

June 21, 2025

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