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Having a clean source of water is important to your family’s health. This is especially true if you source your water from a private well. Even if you use things like a “Point of Use” filtration system under the sink or a name-brand water filter dispenser, you can still be exposed to harmful contaminants that are naturally occurring here in the Northeast, such as radon and arsenic, even without drinking the water.

This is why Heritage Home Service recommends a whole-home water filtration system over any other method when possible. Our dedicated well and water quality team is ready to serve your needs whether it be repair, routine maintenance, or new installation.

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FAQs

  • Why Massachusetts’ Homes Need Water Filtration

    More than 400,000 homes in Massachusetts source their water from private wells. If you don’t live in an area that provides communally sourced water, you are likely on a well and any responsibility for water treatment is left entirely up to you as the homeowner.

    If you didn’t test your water when purchasing the home or don’t currently have a whole-home filtration system, you may be exposing yourself to harmful contaminants such as radon or arsenic, many of which are odorless and tasteless and can only be detected through a water quality test. Thankfully, a properly designed water filtration system can virtually eliminate or reduce to safe levels almost all contaminants found in your water.

    Hard water can also wreak havoc on your plumbing system, which is why Heritage also provides water softener installation services.

  • Massachusetts Water Filtration Services

    With our dedicated well and water quality team, we provide our customers with a complete array of water filtration repair, maintenance, and new system installations. With Heritage, you can rest assured that your water quality issues are a thing of the past.

  • Installation Services

    If you own a home that is on a private well and don’t have a water filtration system, you shouldn’t assume your water is clean. Many factors contribute to well contamination, such as naturally occurring radon and arsenic, but also

    can infiltrate your water supply through run-off from industrial sources, or by the improper disposal of chemicals and other household items.

    If you live in an area where you are concerned about your water quality, our team has a solution for you. We’ll come out and provide you with a complete water quality assessment, design a customized solution for your home, and give you the knowledge to make the right choice for your family.

    Some examples of whole-home filtration systems we provide:

    • Multi-stage sand or carbon filtration
    • Acid neutralizers
    • Iron removal systems
    • Reverse osmosis filtration
    • UV light filtration for eliminating bacteria
  • Filtration Repairs and Maintenance Services

    A properly working and well-maintained whole-home filtration system is crucial to ensuring contaminants don’t reach your point of water use.

    While most simpler tasks such as replacing a filter can be done by the homeowner, issues can and do arise that require an experienced technician to address. This is why Heritage offers repair and annual maintenance services for almost all residential water filtration systems.

  • Massachusetts Water Quality Testing Services

    It is important to test your water annually to ensure that you have safe, clean water. The EPA states that homeowners should test their water every year to make sure that any treatment system installed in the home is working properly.

    We can conduct water quality tests for mineral content, hardness, pH, and alkalinity on most in-home visits with one of our licensed plumbers. We can even give you the results of these tests on the same day. You can also order a lab test, which will take about two weeks. The lab will email the results of the test directly to you, and then one of our Heritage water quality experts will discuss the results with you and give you options on how to proceed.

  • Water Contaminants We Test For:

    • Water Hardness: The high calcium content in hard water reacts with soap to create soap scum, making it harder to get your skin, hair, and dishes clean. When hard water is heated, solid deposits of calcium carbonate can form. This scale can reduce the life of equipment, lower the efficiency of water heaters, and clog pipes.
    • Low pH & Alkalinity: When pH is low, your household plumbing pipes may leach copper into the water causing green stains on bathroom sinks and porcelain surfaces
    • Iron: High iron makes drinking water, coffee, and teas taste metallic. Iron can also leave stains on fabrics and fixtures such as sinks and toilets, and it can build up inside your pipes.
    • Manganese: At concentrations greater than 0.05 milligrams per liter (mg/L), manganese may cause a noticeable color, odor, or taste in water. Water with a manganese concentration greater than 0.3 mg/L is considered dangerous can result in manganese toxicity.
    • Radon: When water that contains radon is used for showering, washing dishes, and cooking, radon gas escapes from the water and goes into the air. This can damage lung tissue and increase your chances of developing lung cancer over the course of your lifetime.
    • Arsenic: Low levels of arsenic in drinking water, soil, air, and food pose a health risk over time. Arsenic health effects include diseases that can affect the cardiovascular system, kidneys, skin, nervous system, or lead to various forms of cancer.
    • Perfluorooctanoic Acid (PFOA): Perfluorochemicals (PFCs) are a group of chemicals used to make fluoropolymer coatings and products that resist heat, oil, stains, grease, and water. The human health effects from exposure to low environmental levels of PFOA are unknown. In laboratory animals given large amounts, PFOA can affect growth and development, reproduction, and injure the liver.

We are a certified water sample drop-off location!

We are a certified water sample drop-off location for Nashoba Analytical. Nashoba Analytical is a division of Granite State Analytical, a fully accredited organization offering laboratory analysis services for water quality.

You can drop off water samples at our Tewksbury office location between 7AM and 5PM:

2550 Main St
Tewksbury, MA 01876
Get Directions

Healthy Water Means a Healthy Home – Call Us Today

Having good water shouldn’t be a hassle. With over 35 years of experience in the plumbing industry, Heritage is the premier provider of whole-home water filtration systems in Massachusetts. Give us a call today to schedule an appointment.

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What Our Customers Are Saying

Gavyn was my service tech for my air conditioning unit for a tuneup and repair. He was excellent, professional and thorough. I would highly recommend him. Thanks Gavyn for getting my air conditioning unit ready for summer.

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Beverly Bailey

Beverly Bailey

April 17, 2025

Great experience, Muhammad and Paul were very helpful with troubleshooting our water heater.

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Vanessa Corcoran

Vanessa Corcoran

April 17, 2025

I had my A/C serviced today with Davin and Mohammed with Heritage Home Service. They were very pleasant and knowledgeable young.men. I would recommend this team.

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stanley serwacki

stanley serwacki

April 15, 2025

Heritage is always very quick to respond and send people out as needed. The licensed folks that they send have always done excellent work as well.

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Dianne Bourque

Dianne Bourque

April 14, 2025

Sal was very knowledgeable, courteous, and on time. Did a great job and explained everything he did when the job was complete.

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danny holmquist

danny holmquist

April 13, 2025

Simon arrived on-time and was extremely polite and helpful. He provided me with advice on maintaining my mini split and was delightful to work with. I would definitely recommend him and Heritage.

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Oliver Watson

Oliver Watson

April 11, 2025

Outstanding people and job! They took time to answer all my questions and concerns .

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Carole Zayas

Carole Zayas

March 28, 2025

Elijah was amazing and did a great job.

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Eric Jensen

Eric Jensen

April 1, 2025

We had a hole in our bathroom sink drain. Called on a Monday, they were there on a Tuesday and put in new pipes. Both Technicians were professional and pleasant. Wouldn’t hesitate to call them again.

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Diane King

Diane King

April 2, 2025

Gavin and Mohammed were exceptional in their customer service. Gavin explained my situation to me with excellence and his explanation was clear and well executed. I could tell he was well equipped with knowledge and was confident in his delivery of service which made me feel confident. Gavyn’s personaity made me feel comfortable and secure and was like a ball of sunshine on a cold rainy day.They both were gentlemen, professional and respectful. I’ve been living in my home for 34 years and have never been so impressed with the dynamic service that was provided to me by Gavin and Mohammed ( Haritage Home Service). The initial call process from Heritage was fast and well organized. My experience was nothing short of exceptional to the point where I never thought I’d be so excited to have new shiney, copper pipes! Don’t hesitate to call Heritage and change to them as your new home service company!

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Anne Doiron

Anne Doiron

April 3, 2025

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